Procedures Development Specialist I (FFTL)
About The Position
The Department for Public Health, Division of Maternal and Child Health, oversees a dynamic Women, Infants, and Children (WIC) Nutritional Program that supports mothers and children’s nutritional health and well-being in the Commonwealth. This position provides technical assistance to local agencies by interpreting program policies and procedures; assists with the nutrition program manual; and conducts research and analyzes the impact of new federal and state laws and regulations on the automated WIC system. This is a federally funded time-limited (FFTL) position. This means it is a position that is paid entirely as the result of a federal grant. The duration of employment shall not exceed the life of the federal grant that funds the position. An employee appointed to an FFTL position must meet the minimum requirements for the classification. Further, an employee appointed to an FFTL position is designated as an unclassified (non- merit) employee. An FFTL employee is eligible to receive benefits at the same level as a classified (merit) employee in a permanent position.
Requirements
- EDUCATION: Graduate of a college or university with a bachelor's degree.
- EXPERIENCE, TRAINING, OR SKILLS: Two years of professional experience in public or business administration, political science, statistics, policy analysis, economics, or a related field.
Nice To Haves
- Ability to multitask while maintaining quality standards.
- Attention to detail, organization, time management, analytical thinking, active listening, and observation skills are necessary.
- Excellent interpersonal skills with the ability to communicate effectively and respectfully with people of diverse backgrounds and in various settings.
- Excellent verbal and written communication skills.
- Proficiency with the use of computers, tablets, and smartphones for daily tasks.
Responsibilities
- Provides technical assistance by phone, email, or in person to WIC participants, state staff, local agencies, and others.
- Provides information and interpretation of policies and procedures for the complex WIC Program, the Management Information System (MIS), and the Electronic Benefits Transfer (EBT) systems.
- Assists in the development and implementation of new and innovative approaches to solving system issues and makes recommendations for policy and procedural modifications.
- Performs research and analyzes the impact of new federal and state laws and regulations on the automated WIC system.
- Reviews, records, and reports for compliance with regulatory and policy standards.
- Writes, reviews, and updates policies and procedures for the WIC Program Manual related to the WIC MIS and EBT systems.
- Provides assistance for user access, set-up, and operation of the automated WIC system.
- Runs, reviews, and analyzes system reports.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
