Procedure Scheduler - Axis Spine Clinic

Surgery Partners Careers • Post Falls, ID

5d

About The Position

Northwest Specialty Hospital is seeking a detail-oriented Procedure Scheduler to join our Axis Spine Team! We need someone with a professional demeanor who will provide great customer service to our patients and is able to multitask! The Procedure Scheduler is responsible for coordinating and scheduling patient procedures, managing assigned provider procedure schedules, and ensuring all required documentation, authorizations, and clearances are obtained prior to the procedure date. This role verifies patient demographic and insurance information, maintains accurate scheduling and patient records, and collaborates closely with providers, nursing staff, hospital departments, and external vendors to ensure timely and successful procedures. The Procedure Scheduler provides excellent customer service to patients, providers, and external partners while maintaining professionalism, discretion, and strict confidentiality. This position requires strong organizational skills, attention to detail, effective communication, and the ability to work efficiently in a fast-paced healthcare environment. Qualifications and Preferred Experience: Demonstrates eligibility for employment in the United States. High school diploma or equivalent required. About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what’s best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient-focused approach, and robust benefits package! Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Requirements

• Demonstrates eligibility for employment in the United States
• High school diploma or equivalent required
• Demonstrated knowledge of medical terminology
• Strong verbal and written communication skills in English
• Proficient computer skills, including EMR systems, word processing, and database applications
• Ability to perform basic mathematical calculations
• Strong organizational skills with the ability to manage multiple priorities
• Ability to work effectively with patients, providers, and multidisciplinary teams
• Minimum of three (3) years of medical office or healthcare scheduling experience

Nice To Haves

• Prior experience coordinating authorizations and pre-procedure documentation
• Experience working in a procedural or surgical clinic setting preferred

Responsibilities

• Coordinating and scheduling patient procedures
• Managing assigned provider procedure schedules
• Ensuring all required documentation, authorizations, and clearances are obtained prior to the procedure date
• Verifying patient demographic and insurance information
• Maintaining accurate scheduling and patient records
• Collaborating closely with providers, nursing staff, hospital departments, and external vendors to ensure timely and successful procedures
• Providing excellent customer service to patients, providers, and external partners while maintaining professionalism, discretion, and strict confidentiality

Benefits

• Company-sponsored events such as sporting events, BBQs, and holiday parties
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance
• Tuition reimbursement
• Growth opportunities, ongoing education, training, and leadership courses
• A generous 401K retirement plan
• A variety of discounts throughout the hospital and community are available to employees
• Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
• Culture that promotes and supports work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED