About The Position

At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what’s possible for you and your career. When you join our growing, multi-specialty medical practice, you can enjoy the advantages of being a part of a large health system while working in a more intimate setting than a hospital. You can build relationships with patients over time as you take advantage of opportunities for more team building, socialization and work-life balance. We offer a range of outpatient practices, including primary care, oncology, neurology, gastroenterology, endocrinology, OB/GYN, bariatric, surgical, cardiology and infectious diseases. Join the Nuvance Health medical practice and be part of a collaborative team in an environment of open communication and unwavering compassion. Title: Procedure Scheduler - NHMP Danbury Gastroenterology/Digestive Health - 111 Osborne Street, Danbury, CT - Per diem (10 hours per week with the ability to work more hours if needed). Variable shifts between the hours of 7:00am - 7:00pm, Monday - Friday. Hybrid eligible after successful probation/discretion of the manager. This position will require travel to the Ridgefield GI office at 901 Ethan Allen HWY as needed. Summary: This position manages the scheduling and rescheduling of intricate clinical and highly profitable procedures which equate to over 20,000 endoscopy cases per year for team. Provides advanced level clerical and administrative support and coordinates the patient care activities for physician practice operations. Schedules and manages office appointments, ancillary appointments and post procedure follow ups, as well as manages the approval process for self- pay patients. Prepares cases for the financial clearance process by ensuring proper scheduling based upon previous procedure clinical findings. Prevents incorrect scheduling, and manages reschedules, both of which impact the organization financially by preventing the loss of cases.

Requirements

  • High School Diploma/GED
  • MS Outlook
  • Excel
  • data entry
  • excellent communication (verbal and written)
  • Medical office experience
  • three years experience

Nice To Haves

  • Medical procedure scheduling

Responsibilities

  • Coordinates and schedules appointments and notifies authorization teams for testing, referrals, Endo procedures.
  • Responsibility to direct scheduled endoscopy cases into the electronic scheduling systems for Nuvance Health hospitals, Nuvance Health Medical Practice, as well as multiple ambulatory surgery centers.
  • Completes ongoing training to develop proficiency and maintain access to additional external scheduling systems required to direct schedule procedures.
  • Has full accountability for the accuracy of facility and professional schedules. Audits both facility and professional scheduling templates for accuracy.
  • Requires knowledge of, and demonstrates proficiency in, the intricacies of ASC coding and billing, including a thorough understanding of differences in place of service and the different contracted insurance payors for ASCs.
  • Reconciles money and financial reports for daily office deposit.
  • Coordinates and maintains physician schedules including meetings, teaching, inpatient rounding.
  • Completes audits and assists with tracking and reporting of information as needed.
  • Schedules (and re-schedules as needed) high-end procedures.
  • Manages monthly/yearly schedules as related to Hospital block times and OR coordination.
  • Daily contact with Financial Clearance Department to assist patients with prior authorizations, self-pay packages, and payments options. Works with Financial Clearance Department and patients to ensure financial clearance and reimbursement.
  • Fulfills all compliance responsibilities related to the position.
  • Maintains and Models Nuvance Health Values.
  • Demonstrates regular, reliable and predictable attendance.
  • Performs other duties as required.
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