Procedure Care Tech I

KureSmart Pain Management • Stevensville, MD

74d • $18 - $21

About The Position

Under general direction, provides direct patient care to practice patients in both office and Ambulatory Surgical Center (ASC) settings. Responsibilities include entering patient intake and provider orders into the Electronic Medical Record (EMR), requesting medical records, utilizing the pharmacy drug monitoring program as directed by providers, recording vital signs and medical history, collecting patient information, and facilitating patient flow. Complies with measures to assure that patient/customer satisfaction results are consistently maintained.

Requirements

• High School Diploma, or equivalent.
• Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
• Current Basic Life Support (BLS) certification.
• Must have excellent written and oral communication skills, including exceptional customer service.
• Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
• Must be able to work individually as well as within a team.
• Must be able to follow both verbal and written instructions.
• Must be able to work a flexible schedule.
• Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
• Must be able to multi-task and prioritize.
• Must demonstrate extreme attention to detail.
• Must possess strong organization skills.
• Must be able to problem solve and use reasoning.
• Must be able to meet predefined quality standards.
• Must maintain and project a professional attitude and appearance at all time.
• Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.
• If working in an ASC, must provide proof of influenza vaccination annually.
• Must complete two (2)-step PPD (NE staff) OR must complete an annual PPD (SE staff).
• Must complete all regulatory competencies in accordance with working in the ASC.
• Within first ninety (90) days of employment as a Medical Assistant with C-Arm, must complete C-arm competencies.

Nice To Haves

• Completion of a Nurse Aide, Medical Assistant, or EMS training program, with a current Nurse Aide certification OR a Medical Assistant certification OR EMS Licensure.
• One (1) year of prior experience working in a medical practice.
• One (1) year of prior experience working with an Electronic Medical Record (EMR).
• Three (3) months of prior experience assisting in the use of a C-Arm machine.
• Surgical Tech certification.
• C-Arm Tech certification.
• One (1) year of prior experience as a Patient Care Tech in an Ambulatory Surgery Center/Operating Room setting.

Responsibilities

• Perform job in accordance with Company Mission, vision, and goals.
• Assists in bringing patients to pre-op, recovery and transporting for discharge.
• Assists patients with medical forms, as necessary.
• Exercise confidentiality in all areas, abiding by HIPAA rules and regulations.
• Accurately completes applicable paperwork; ensuring patient medical records are complete.
• Prepares all forms and requisitions as instructed by the provider.
• Creates and maintains a positive atmosphere of customer service, teamwork, mutual respect, professionalism and accountability.
• Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit, and confirming patient ID.
• Answers telephones in a professional manner and delivers messages promptly.
• Returns patient calls in a timely manner.
• Maintains and improves current skills and knowledge by attending all relevant meetings, classes, trainings and by keeping certifications current.
• Adheres to Infection Control, Safety and OSHA standards as specified by State, and Company standards.
• Maintains knowledge of, and complies with State, Company and any other applicable policies and procedures.
• Assists nursing staff with obtaining and recording vital signs, pregnancy tests and glucometer checks.
• Makes frequent rounds on patients in pre-op and recovery to provide for any other needs of the patient prior to discharge.
• Performs daily, weekly and monthly safety and equipment checks.
• Daily reviews upcoming cases and notifies nurse of any potential issues.
• Reviews schedule daily and assists with office procedures to help maintain patient flow, and accuracy of scheduled procedure.
• Assists with inventory and order supplies for all procedures in the ASC, as directed.
• Sets up the sterile field on the Mayo stand with instruments, supplies, medications and equipment needed for procedures.
• Positions the patient for the procedures, establishes the sterile field, and drapes the patient for the procedures.
• Assists providers by passing instruments and supplies to them and holding retractors (as needed) during procedures.
• Initiate/participates in a time-out and ensures correct patient, procedure, site and side, and that there are no additional concerns.
• Identifies every patient with two identifiers: full name and date of birth.
• Documents this information in the Procedure Safety Checklist, including the time of the time-out.
• Sterilizes and breaks down procedure room after each patient and ensures procedure room is cleaned prior to the beginning of a procedure.
• Keeps rooms clean and stocked with supplies.
• Maintains stock of medicines and supplies as necessary.
• Advises Office Manager when replacements are needed.
• Sterilizes and cleans instruments used in examinations and/or procedures; maintains clean and hygienic environment.
• Monitors personal and provider staff task buckets in the EMR.
• Operates, sterilizes, and maintains necessary equipment, including but not limited to the autoclave, RFA machine, etc.
• Assists the physician with use of the C-Arm.
• Accurately maintains daily/monthly record keeping of radiation logs.
• Accurately completes and maintains all applicable records and logs (i.e.: radiation, spore testing, equipment, medical records, etc.).
• Properly maintains examination/procedure rooms, recovery areas, nurses stations, and all other clinical areas.
• Starts IV as needed after competency skills check-off.
• Instructs patients in simple procedures/tests and dispenses appropriate educational materials.
• Relays provider orders to the patient.
• Prepares, cleans and maintains all clinical equipment.
• Draws up injections to be administered.
• Verifies that radiological and laboratory records are received and in the patient chart.
• Fits patients for durable medical equipment (DME) and completes all applicable paperwork, as directed.
• Obtains prior authorizations for radiology and/or prescriptions, as needed.
• Labels specimens accurately and distributes them to the appropriate personnel to ensure specimen integrity.
• Processes specimens and prepares them for shipping.
• Maintain lab area with ample supplies and in a clean and safe condition.
• Follows test requirements of laboratory and procures unaltered urine specimen for testing.
• Checks work e-mail on a regular basis throughout the workday.
• Participate in and complete all required trainings and in-services.
• Performs other duties as assigned.

Benefits

• Pay Range: $18.00/Hr - $21.00/Hr
• PTO: Up to 96 hours in first year (pro-rated based on start date)
• Holidays: 7 (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day)
• Retirement: 401(k) with employer match
• Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family)
• Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program
• Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED