Problem Resolution Associate - 1st Shift

Foot Locker • Camp Hill, PA

74d • $19

About The Position

Foot Locker is hiring a Problem Resolution Associate to join our Camp Hill, PA Distribution Center Team! The Problem Resolution Associate handles problem cartons, customer returns, data entry and non-standard receipts within the warehouse and is also responsible for ensuring all cartons/inventory are correct and accurate in a timely manner. If a current team member referred you, please select the link that was sent to you from the team member and apply using that link to be eligible for the referral bonus.

Requirements

• High School Diploma or GED.
• Minimum of 6 months of previous experience in a warehouse facility preferred.
• Applicants must be 18 or older, have a positive attitude, be open to learning, work well with others and have the willingness to prioritize customer needs.
• Qualified candidates will be able to stand, walk, and lift weighted boxes.
• Basic proficiency in speaking and understanding English to comprehend safety instructions, participate in safety drills and effectively communicate in case of emergencies.

Responsibilities

• Stand (stationary position) at problem resolution station.
• Accurately use and operate an RF scanning device, Microsoft Surface/Computer/Beumer PC interface and SCI to identify problems and fix the error.
• Recognize and communicate a reoccurring issue to Lead, Utility and/or Supervisor, including monitoring for increase of problem cartons.
• Put away overages, fix inventory discrepancies and cycle count Speed Cell locations.
• Prioritize tasks in order to complete goals within set time limits.
• Use knowledge about Divisions, SKUs and sizes to complete assigned tasks.
• Use knowledge about PO, PPC and product description to complete assigned tasks.
• Properly follows company and OSHA safety procedures.
• Ability to work in a fast paced environment.
• Ability to read, write, conduct business related mathematics and analyze data as required.
• Brings problems to the attention of the supervisor, manager, safety director or HR manager.
• Follows daily procedures and protocols as set forth in job orientations and trainings.
• All other duties as assigned.

Benefits

• Base rate paid bi-weekly: $19.60 per hour.
• Shift Differential: Should you meet your full 36.00 scheduled hours, a payout of 40.00 will be honored.
• Referral Bonus: Refer a friend and you both obtain $900.00 (Paid out in four increments - Eligibility and policy rules apply).
• 30-50% Employee Discount.
• Paid Time Off.
• Medical, Dental, and Vision Coverage.
• Flexible Spending Account.
• 401(k).
• Stock Purchase Plan.
• Life Insurance.
• Climate Controlled Environment.
• Development and Advancement Opportunities.
• Education Reimbursement Program.
• On-site Gym.

What This Job Offers

• Job Type: Full-time
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: High school or GED