Probation Services Technician

FLMP United States Courts • Tampa, FL

21d

About The Position

The U.S. Probation Office for the Middle District of Florida is accepting applications for a Probation Services Technician in the Tampa Division. The Probation Services Technician provides technical, administrative, investigative, and case management support to probation officers and officer assistants and other members of the court unit. This includes assisting during presentence investigations and post-conviction supervision. The incumbent will also assist with administrative support by electronically filing case documents, assisting with database entries, managing electronic case files, and providing receptionist coverage and completing general clerical duties as needed. The mission of the Middle District of Florida Probation Office is to protect the public, promote the fair and impartial administration of justice, and facilitate meaningful positive changes in the lives of others.

Requirements

• To qualify for the entry level, a person must be a high school graduate or equivalent and have at least two years of case management, clerical, office administrative, or other work experience, which provided knowledge of general office practices and procedures.
• General Experience: Progressively responsible case management, clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the position's duties.
• Applicants must be a U.S. citizen or eligible for work in the United States.
• The successful candidate will comply with the Code of Conduct for Judicial Employees and court confidentiality requirements and will demonstrate sound ethics and good judgment.

Nice To Haves

• Bachelor’s degree from an accredited college or university in a field of academic study, such as criminal justice, criminology, psychology, sociology, human relations, business or public administration.
• Currently performing similar duties in a legal, human services, and/or community corrections setting. Similar roles may include probation officer, probation officer assistant, case manager, case worker, client services specialist, foster care specialist, child protective services case worker or social worker.
• The successful candidate must be able to maintain a professional demeanor, work harmoniously with others, and be responsive, courteous, and polite.
• Incumbent must be a perennial learner with the desire to be an expert in our changing field.

Responsibilities

• Administer a low-risk administrative caseload.
• Administer an inactive caseload.
• Assist officers in obtaining verifiable and supportable documentation during presentence investigations.
• Assist officers in obtaining verifiable and supportable documentation for case management of individuals to be released from prison or on supervision.
• Assist officers in caseload management by providing administrative support
• Assist with urinalysis testing and processing.
• Draft, format, and edit status and/or compliance reports for officers to submit to the court or other agencies that have a business relationship with the court.
• Assist officers in responding to collateral requests for information.
• Process periodic record checks on caseloads, including inactive supervision as well as deportation cases.
• Set up new supervision case records and perform various case file management tasks.
• Update information in the Probation and Pretrial Services Automated Case Tracking System (PACTS).
• Assist with general office coverage duties such as, but not limited to, reception duties, and general clerical work.
• Participate in on-going training and development in to remain current of advanced techniques.
• Perform other duties as assigned.

Benefits

• 13 days of vacation for the first three years (increases with tenure)
• 13 days of sick leave per year
• 11 paid holidays
• Choice of employer-subsidized federal health and life insurance plans, with optional dental, vision, and long-term care coverage
• Federal Employees Retirement System and employer-matching Thrift Savings Plan (similar to a 401K)
• Salary progression based on acceptable performance
• Mandatory Electronic Fund Transfers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees