Pro Shop Attendant

Fairfield Glade Community Club • Crossville, TN

5d

About The Position

As a Pro Shop Attendant, you will be an ambassador for FGCC by providing excellent guest service. Responsible for assisting golfers in the golf shop area.

Requirements

• High School Diploma or GED
• Customer service experience
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient with Microsoft Office Suite and related software.
• Prolonged periods of walking and standing for extended periods of time.
• Must be able to lift 25 pounds at a time (more with assistance)

Nice To Haves

• Retail experience preferred.
• Knowledge of golf preferred.
• Point of Sale experience a plus.

Responsibilities

• Provide excellent customer service to all guests.
• Check in members and guests for golf play after confirming times and course.
• Advise guests of rules regarding attire, golf clubs, supplies and rules and regulations.
• Collect and record green fees and issue receipts.
• Promote the sale of merchandise and additional tokens and golf balls with every transaction.
• Record all sales transactions.
• Assist customers with merchandise selections.
• Keep shop neat and clean and maintain a professional appearance.
• Balance tee sheets against the register and record ‘no shows’.
• Answer phones with proper etiquette and field questions from callers/golfers.
• Maintain billing charges of members and guests; submit billing charges to Accounting Department in a timely manner.
• Assist in packing and unpacking inventory.
• Other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED