Pro Bono Coordinator

DLA Piper•Washington, DC

2d•$38 - $51•Hybrid

About The Position

DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let’s see what we can achieve. Together. Summary The Pro Bono Coordinator, in collaboration with and in support of the firm’s strategic initiatives, provides essential administrative and logistical support to the pro bono team, tracking performance and activities, maintaining records, assisting with event planning, preparing monthly charts and reports for reporting and managing pro bono hours, and supporting communications related to the firm’s pro bono initiatives. This role ensures smooth day-to-day operations of the pro bono program by handling a variety of clerical and organizational tasks, enabling attorneys and program leaders to focus on delivering impactful pro bono legal services. Additionally, the Coordinator is instrumental in advancing team efficiency through the adoption of technological solutions, including improved tracking systems and the integration of AI tools to streamline workflows, enhance data accuracy, and support strategic planning. Location This position will be based in our Washington, DC, New York, or Chicago offices and offers a hybrid work schedule, working at least 3 days in the office.

Requirements

Experience managing multiple administrative tasks and deadlines.
Demonstrated ability to coordinate with various stakeholders in a professional environment.
Strong organizational skills, attention to detail, and ability to follow instructions.
Comfort with technology and willingness to learn new systems; takes initiative to explore AI solutions and tracking opportunities to improve efficiency.
Demonstrates knowledge or experience using Microsoft Office Suite (Outlook, Teams, Excel, etc.).
Eagerness to learn, adaptability, and a service-oriented mindset.
Bachelor's Degree.
1 year of professional experience from internships, administrative support, or volunteer coordination.
Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
Provide timely, accurate, and quality work product.
Successfully meet deadlines, expectations, and perform work duties as required.
Foster positive work relationships.
Comply with all firm policies and practices.
Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
Ability to work under pressure and manage competing demands in a fast-paced environment.
Perform all other duties, tasks or projects as assigned.

Nice To Haves

An understanding of how to use Microsoft Office Suite, including CoPilot and SharePoint, and other technology tools is preferred.
An ability to create impactful visuals and share compelling stories about pro bono work is a plus.
Additional competencies required for success in this role include time management, communication skills, initiative, teamwork/collaboration, technical proficiency, confidentiality/professionalism, and customer service orientation.

Responsibilities

Provide administrative and logistical support for the firm’s pro bono program, including coordination of events, clinics, meetings, and related activities.
Track, maintain, and audit pro bono participation, matters, and hours; prepare recurring and ad hoc reports, charts, and dashboards to support internal and external reporting.
Support internal communications related to pro bono initiatives, including drafting and distributing announcements, updates, and participation opportunities.
Maintain accurate records and organized files in accordance with firm policies, ensuring data accuracy, confidentiality, and compliance standards are upheld.
Assist with the implementation and continuous improvement of pro bono processes, tracking systems, and technology solutions, including AI-enabled tools to enhance efficiency and data quality.
Provide day-to-day administrative support to Pro Bono Counsel and the pro bono team, managing multiple priorities and completing additional projects and tasks as assigned.