PRN Switchboard Operator

WVU Medicine-posted 3 months ago
5,001-10,000 employees
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Responsible for operating appropriate telecommunication equipment to provide communication services for the entire hospital.

  • Operates telecommunication equipment to provide communication service to hospital departments, patient care areas, and physicians.
  • Receives incoming calls and connects them as requested.
  • Monitors alarms such as fire, emergency, security, and telecommunications equipment.
  • Announces emergency codes and activates pagers and other communication devices.
  • Relays and routes written and verbal messages.
  • Identifies problems with communication devices and takes appropriate action.
  • Documents required information in appropriate logs.
  • Utilizes crisis intervention skills when dealing with callers/emergency situations.
  • High school diploma or equivalent.
  • One (1) year experience in customer service.
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