PRN Resident Services Assistant

Wellstar•Marietta, GA

About The Position

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: Performs necessary secretarial duties with a high degree of accuracy and efficiency; Coordinates the Front Desk coverage and service coordination support for resident issues and needs; Directly assists leasing with marketing efforts and also supports the business office with financial-clerical needs; Core Responsibilities and Essential Functions: Provides resident service assistance Receives residents information on issues and needs and solves or routes accordingly Coordinates front desk coverage with volunteers and staff to assure coverage is ongoing Represents Atherton Place staff for specific resident forums including library and gift shop needs Assists health resources with assistance for resident functions as requested Provides leasing support Assists Leasing Coordinator and Operations Manager with marketing tour and inquiry support. Assists with marketing projects including mailers, creation of material, and function coordination. Assists with the upkeep and organization of leasing/resident file paperwork. Assists with newcomer orientations Performs appropriate office support duties Supports documentation needs of staff and residents Takes minutes of staff and resident meetings as required Schedules meetings for business office staff and residents Updates documentation, including resident and staff phone listings, storage bin lists, resident cable channel, birthday lists and greetings, emergency data sheets, and mailer addresses. Orders flowers for community needs Provides financial and equipment support Supports financial functions including deposit slip and report creation. Oversees office supply needs including copier, fax, printers, and letterhead/paper needs Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Requirements

High School Diploma General
All certifications are required upon hire unless otherwise stated.
AHA-HFA - AHA Heartsaver First Aid or BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor
Minimum 3 years experience within the business office field Required and work experience with a senior community helpful. Required
40-50 words per minute typing
computer skills a must with office support and system programs
business office background a plus
good public relations skills with a customer service attitude a must.

Responsibilities

Provides resident service assistance
Receives residents information on issues and needs and solves or routes accordingly
Coordinates front desk coverage with volunteers and staff to assure coverage is ongoing
Represents Atherton Place staff for specific resident forums including library and gift shop needs
Assists health resources with assistance for resident functions as requested Provides leasing support
Assists Leasing Coordinator and Operations Manager with marketing tour and inquiry support.
Assists with marketing projects including mailers, creation of material, and function coordination.
Assists with the upkeep and organization of leasing/resident file paperwork.
Assists with newcomer orientations Performs appropriate office support duties
Supports documentation needs of staff and residents
Takes minutes of staff and resident meetings as required
Schedules meetings for business office staff and residents
Updates documentation, including resident and staff phone listings, storage bin lists, resident cable channel, birthday lists and greetings, emergency data sheets, and mailer addresses.
Orders flowers for community needs Provides financial and equipment support
Supports financial functions including deposit slip and report creation.
Oversees office supply needs including copier, fax, printers, and letterhead/paper needs Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.