PRN Registration Clerk

Surgery Partners•Mckinney, TX

60d•Onsite

About The Position

Since opening our doors in February 2010, Methodist McKinney Hospital has had one primary objective - to consistently raise the bar and set a new standard in the healthcare industry. Home to an award-winning preferred physician network, top of the line staff and a positive workplace culture we are proud to become the trusted "healthcare family" for patients and physicians in our community. The 200+ expert physicians at Methodist McKinney Hospital cover a broad range of specialties.

Requirements

minimum 2 years experience in healthcare setting
HS diploma or equivalent
Demonstrated knowledge of and skill in oral communication, written communication, customer service, interpersonal relations, detail oriented, problem solving, adaptability, teamwork, conflict resolution, systems thinking, prioritization & multi-tasking
Demonstrated knowledge of and skill in oral communication, written communication, interpersonal relations, customer service, and multi-tasking

Responsibilities

Greets patients/ families promptly and courteously as the patient arrives at the facility.
Answers the telephone, provides requested information or takes messages, and directs caller to the appropriate personnel.
Provides interpretation of forms to be signed upon admission including patient rights and living will questions.
Reviews all patient forms for completeness, accuracy, and appropriate signatures.
Obtains and enters new patient demographics and updates patient information, as necessary, in the computer system to maintain accuracy for billing.
Collects deposits and/or co-pays according to established guidelines.
Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors.
Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution.
Maintains a clean and orderly waiting room.
Performs a variety of clerical duties.
Utilize concepts of age/ developmental stages in interactions with patients and families.