PRN Receptionist

ABMG•Boulder, CO

16d•$18 - $20•Onsite

About The Position

PRN RECEPTIONIST The Receptionist is responsible for providing courteous and efficient “front desk” support for residents, guests and employees at Academy Mapleton Hill (AMH). Responsibilities Greeting visitors to the community Answer telephone calls and direct/transfer calls to the appropriate location received at the front desk Forwards resident requests for services to the applicable department and/or staff members Receives and arranges for distribution of mail, packages and vendor deliveries received at the front desk Protect residents’ rights, records, and privacy as required by federal, state and local regulations Practice AMH’s Service Standards in all work situations Maintain appropriate levels of confidentiality when handling sensitive employee, resident and Academy Boulder matters Be organized and efficient in managing workload Perform all other duties as assigned Communications with resident in staff, both written and verbal Practice AMH’s Service Standards in all work situations Maintain appropriate levels of confidentiality

Requirements

Excellent verbal and written communication skills
Ability to multitask
Sense of humor and pleasant demeanor – ability to stay calm under pressure
Honesty and integrity
Proficient computer skills in Excel and Word
Ability to work flexible hours and occasional holidays, as required
Empathy toward the elderly and to geriatric issues and challenges
Experience of 2 years working in a reception type setting
High school degree, or equivalent
Proficiency in both English and Spanish

Responsibilities

Greeting visitors to the community
Answer telephone calls and direct/transfer calls to the appropriate location received at the front desk
Forwards resident requests for services to the applicable department and/or staff members
Receives and arranges for distribution of mail, packages and vendor deliveries received at the front desk
Protect residents’ rights, records, and privacy as required by federal, state and local regulations
Practice AMH’s Service Standards in all work situations
Maintain appropriate levels of confidentiality when handling sensitive employee, resident and Academy Boulder matters
Be organized and efficient in managing workload
Perform all other duties as assigned
Communications with resident in staff, both written and verbal
Practice AMH’s Service Standards in all work situations
Maintain appropriate levels of confidentiality