PRN Receptionist - Non Clinical Admin - Day

Wellspan Health • York, PA

400d

About The Position

The PRN Receptionist at WellSpan Health plays a crucial role in providing excellent customer service at the reception desk of York Hospital. This position is responsible for directing patients and visitors, coordinating patient flow, processing patient information, and handling communications efficiently. The role requires a commitment to maintaining high standards of service and adherence to established policies and procedures.

Requirements

• High School Diploma or GED Required.
• Less than 1 year of experience required; up to 1 month experience preferred.
• 1 year of related work experience preferred.
• Excellent communications, interpersonal, and customer relations skills.
• Basic computer skills.

Nice To Haves

• 1 year of related work experience preferred.

Responsibilities

• Receives and directs patients and visitors at the reception desk.
• Coordinates patient flow within the department and accurately processes patient information.
• Handles communications (telephone, fax, email) procedures efficiently.
• Collects patient payments (co-insurance and/or deductible).
• Provides assistance, guidance, and direction to patients and/or visitors.
• Answers telephones, routes callers, takes messages, and provides routine information to callers.
• Enters and/or retrieves data from established computer files using various computer software applications.
• Assists with office operations, special initiatives, and projects as requested.
• Maintains appropriate records, reports, and files as required.
• Receives telegrams, messages, flowers, newspapers, and other items; notifies appropriate personnel.

Benefits

• Comprehensive health benefits
• Flexible spending and health savings accounts
• Retirement savings plan
• Paid time off (PTO)
• Short-term disability
• Education assistance
• Financial education and support, including DailyPay
• Wellness and Wellbeing programs
• Caregiver support via Wellthy
• Childcare referral service via Wellthy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED