PRN Patient Scheduler - Outpatient Float Pool

University Health • Lakewood, CO

74d

About The Position

Are you a friendly, organized, and detail-oriented individual who loves helping people? As a Patient Scheduler, you’ll be the first point of contact for our patients, guiding them through every step of their visit—from scheduling their appointment to checking them in and ensuring their visit goes smoothly. You’ll be a key player in making sure everything runs like clockwork in the front desk area while keeping patient records accurate and up-to-date. If you enjoy providing excellent customer service and have a knack for managing schedules, we’d love to have you on board! Working at University Health is about making a difference. It's providing the best care to every patient every day. University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.

Requirements

• High school diploma or equivalent.
• At least one year of customer service experience, where you’ve honed your ability to communicate clearly and effectively.
• You’ve got excellent verbal communication skills, and you’re also great with written communication—whether it’s talking to patients or exchanging information with other staff.
• You’re proficient with computer hardware and software and can easily navigate patient management systems.
• You’ll be the expert in maintaining accurate patient records and ensuring all information is verified correctly.

Responsibilities

• Assist patients with scheduling, check-in, registration, check-out, and ensure they have a seamless experience from start to finish.
• Help keep the clinic running smoothly by managing the flow of patients, ensuring timely and efficient scheduling and check-ins.
• Make sure all patient demographic and financial information is accurately entered into our system, ensuring a smooth visit for everyone.
• Answer all phone calls, respond to patient requests, and explain health benefits, financial obligations, and our organization’s Discount Policy with clarity.
• Take charge of the clinic schedule, ensuring it’s effective, organized, and optimized for the best patient experience.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees