Supervises the front office. Performs Patient Care Coordinator activities, including but not limited to: staff management; auditing for accuracy; maintaining quality control; maintaining daily, weekly, monthly schedules. Interviews new or replacement staff, coordinates cross-training of staff and provides the coverage of certain positions. Assists the Practice Manager or function in the role of Practice Manager during absences. This includes, but is not limited to: non-clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints. Verifies patient eligibility before treatment is rendered and establishes payment plan on outstanding balances. Purchases office and medical supplies, files insurance, and distributes refunds.