American Addiction Centers-posted 6 days ago
$23 - $34/Yr
Part-time • Entry Level
Charlotte, NC
11-50 employees

Supervises the front office. Performs Patient Care Coordinator activities, including but not limited to: staff management; auditing for accuracy; maintaining quality control; maintaining daily, weekly, monthly schedules. Interviews new or replacement staff, coordinates cross-training of staff and provides the coverage of certain positions. Assists the Practice Manager or function in the role of Practice Manager during absences. This includes, but is not limited to: non-clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints. Verifies patient eligibility before treatment is rendered and establishes payment plan on outstanding balances. Purchases office and medical supplies, files insurance, and distributes refunds.

  • Supervises the front office.
  • Performs Patient Care Coordinator activities, including but not limited to: staff management; auditing for accuracy; maintaining quality control; maintaining daily, weekly, monthly schedules.
  • Interviews new or replacement staff, coordinates cross-training of staff and provides the coverage of certain positions.
  • Assists the Practice Manager or function in the role of Practice Manager during absences. This includes, but is not limited to: non-clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints.
  • Verifies patient eligibility before treatment is rendered and establishes payment plan on outstanding balances.
  • Purchases office and medical supplies, files insurance, and distributes refunds.
  • High School Diploma or GED required.
  • Medical office, medical terminology, supervision preferred.
  • Excellent customer service, computer, communication skills required.
  • Work consistently requires walking, standing, and sitting.
  • Requires some lifting, reaching, bending, stooping, pushing, and pulling.
  • Must be able to lift up to 30 pounds in handling of medical equipment or supplies.
  • Must speak and read English very well.
  • Must have the ability to deal effectively with patients, staff and physicians.
  • Will require some analyzing of data or report information.
  • Must have the ability to search for solutions, direct activities of others.
  • Medical office
  • medical terminology
  • supervision
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
  • Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
  • Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program
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