PRN Information Technology (IT) Operations Intern - Dallas, Tx

US Oncology Network • Dallas, TX

228d

About The Position

The US Oncology Network is looking for a PRN Information Technology (IT) Operations Intern to join our team at Texas Oncology! This full-time position will support our Dallas and Fort Worth, Texas locations. Regular travel to these practices is required. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. The US Oncology Network is one of the nation's largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

Requirements

• 0-3 years experience in IT
• High School Diploma and working on an Associates or Bachelor's degree
• Prior experience in PC imaging and deployment preferred.
• A+ certification and MCP in Microsoft Office preferred, but not required.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.

Responsibilities

• Prepare and configure PCs for deployment, including imaging and installation of necessary software.
• Deploy PCs to end users, ensuring all systems are operational and meet user requirements.
• Document and maintain records of end-user issues at deployment time.
• Troubleshoot basic end-user questions and problems, providing basic user support as needed when deploying new hardware.
• Follow standard operating procedures for imaging, testing, and deploying PCs.
• Collaborate with other IT team members to ensure smooth and efficient deployment processes.
• Maintain an inventory of hardware and software components required for imaging and deployment.
• Provide training and support to end users on new hardware and software as needed.

Benefits

• Medical, Dental, Vision, Life Insurance
• Short-term and Long-term disability coverage
• Generous PTO program
• 401k plan with company match
• Wellness program that rewards practicing a healthy lifestyle
• Tuition Reimbursement
• Employee Assistance program
• Discounts on some favorite retailers.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED