PRN Front Desk Coordinator - Azura Outpatient Surgery

Fresenius Medical Care • Olmito, TX

95d

About The Position

As the Patient Services Coordinator, this position coordinates scheduling, pre-procedure communication, medical record documents, EMR demographic data entry, requirements for payers, and Revenue Cycle. The role involves greeting patients and answering multi-line telephone and fax.

Requirements

• High School Diploma or an equivalent combination of education and experience.
• 1 – 2 years’ related experience preferably in a medical setting with insurance billing.
• Proficient in the use of computers and related software such as Microsoft Office.
• Excellent communication skills – verbal and written.
• Ability to handle several tasks simultaneously.
• Ability to adapt to supporting software applications.

Nice To Haves

• Associate Degree or higher preferred.

Responsibilities

• Schedule and input all appointments in the scheduling module in a timely and efficient manner.
• Assure all pre-procedure/preoperative activities are scheduled or completed.
• Manage patient cancellations and additions to the schedule in accordance with center scheduling parameters.
• Print patient schedule and pull patient charts daily.
• Facilitate the admission process by professionally greeting all patients and visitors and obtaining patient identification and insurance information.
• Assemble and maintain patient medical records and financial records in a confidential and secure manner.
• Complete front-end process of billing procedure ensuring all information is entered into the computer registration module.
• Perform Insurance Verification process and complete all required processes for prior authorizations or other actions required by payor.
• Assist with patient transportation if the patient qualifies per the Company Transportation Policy.
• Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures.
• Ensure accuracy when scanning and filing documents and complete within 24 hours of completed visit including physician reports to referral sources.
• Communicate all changes about procedure and insurance identified during patient visit to appropriate internal parties and directly to the patient record immediately.
• Perform daily encounter checks to assure reporting accuracy.
• Coordinate collection, processing, maintenance, storage, retrieval, documentation, and distribution of medical records per policy and procedure.
• Assure documentation of logs of medical record release.
• Provide information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy.
• Oversee the materials going in and out of the office including inventory shipments and deliveries.
• Other duties as assigned.

Benefits

• Drug-free workplace in accordance with applicable federal and state laws.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees