PRN BH Patient Access and Scheduling Specialist

University Health

107d

About The Position

The PRN BH Patient Access and Scheduling Specialist position at University Health involves interviewing patients and/or other sources to obtain demographic and financial data, accessing patients to clinical and financial systems of the hospital. The role requires communicating health benefit regulations and patient financial obligations to responsible parties. The specialist will receive requests both written and telephonic to schedule patient appointments via the electronic scheduling system. Responsibilities also include gathering and recording financial and insurance information, coordinating and making referrals to appropriate financial resources, validating financial and insurance information, obtaining appropriate pre-certification and authorization for services, collecting co-pays, and completing all admission/registration paperwork.

Requirements

• High school diploma or equivalent required.
• Experience in clerical, patient contact, hospital business office or insurance.
• Communication skills required to interview patients and families.
• A minimum of one year’s experience as a Patient Access & Scheduling Representative.
• Concise written communication skills and keyboarding skills required.

Nice To Haves

• Knowledge of basic medical terminology.
• Previous experience as a Patient Access Representative at TMC or equivalent at another organization.

Responsibilities

• Interviews patients and/or other sources to obtain demographic and financial data.
• Accesses patients to clinical and financial systems of the hospital.
• Communicates health benefit regulations and patient financial obligations to responsible parties.
• Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system.
• Gathers and records financial and insurance information.
• Coordinates and makes referrals to appropriate financial resources.
• Validates financial and insurance information.
• Obtains appropriate pre-certification and authorization for services.
• Collects co-pays.
• Completes all admission/registration paperwork.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees