Privileged Access Management Technical Analyst

American International Group • Houston, TX

72d • $96,000 - $129,000

About The Position

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Privileged Access Management Technical Analyst to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. The Privileged Access Management (PAM) Technical Analyst is responsible for working cross functionally with IT and business unit teams to integrate applications on to the privileged access platform. In this role you will be responsible for articulating business & functional requirements. You will also work with the IAM engineering team to write functional, non-functional, and control requirements according to defined processes, policies and standards.

Requirements

• Bachelor's degree in a Cybersecurity, Information Technology, or related field, such as Computer Science or Information Technology.
• 5+ years of experience documenting and analyzing Identity Management requirements.
• Understands how policies, systems and processes impacts requests/projects.
• Fosters business knowledge and understanding among business systems analysts and project stakeholders.
• Excellent communication skills (verbal and written), ability to influence without authority.
• Demonstrated teamwork and collaboration skills, in particular in leading or contributing to global and cross-functional teams.
• Ability to communicate technical concepts to a broad range of technical and non-technical staff.
• Exceptional analytical and decision-making skills.
• Ability to build relationships and operate within a collaborative team environment.

Nice To Haves

• Experience / familiarity with analyzing user groups, roles, and permissions.
• Application / platform onboarding, user provisioning and de-provisioning.
• Single Sign On (Kerberos, SAML, OIDC/OAuth) technologies.
• Multi-factor authentication technologies.
• HR (e.g. Workday) as system of record.

Responsibilities

• Lead quality control and quality assurance activities, such as developing and executing test plans / scripts and resolving deviations or exceptions, for newly developed and/or enhanced PAM and Certification solutions.
• Engage with customers and stakeholders to understand problems and opportunities.
• Collaborate with development team to discuss the user stories, articulate the business value, and represent the interests of the business and customers.
• Ensure key product artifacts remain evergreen with product enhancements.
• Document new Privileged Access automation processes, workflows, and policies.
• Document new connectors for applications, databases, and directories to automate PAM solution.
• Drive planning process enhancement for team through use of Jira and related project planning tools.
• Facilitate scrums and coordination of team project activities.

Benefits

• Competitive salary range of $96,000-$129,000.
• Eligible for a bonus in accordance with the terms of the applicable incentive plan.
• Comprehensive benefits package focused on health, wellbeing, and financial security.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees