Privileged Access Management Technical Analyst

AIG Insurance•Atlanta, GA

3d•$96,000 - $129,000•Onsite

About The Position

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Privileged Access Management Technical Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Information Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance. How you will create an impact The Privileged Access Management (PAM) Technical Analyst is responsible for working cross functionally with IT and business unit teams to integrate applications on to the privileged access platform. In this role you will be responsible for articulating business & functional requirements. You will also work with the IAM engineering team to write functional, non-functional, and control requirements according to defined processes, policies and standards. Lead quality control and quality assurance activities, such as developing and executing test plans / scripts and resolving deviations or exceptions, for newly developed and/or enhanced PAM and Certification solutions. Engage with customers and stakeholders to understand problems and opportunities. Collaborate with development team to discuss the user stories, articulate the business value, and represent the interests of the business and customers. Ensure key product artifacts remain evergreen with product enhancements. Document new Privileged Access automation processes, workflows, and policies. Document new connectors for applications, databases, and directories to automate PAM solution. Drive planning process enhancement for team through use of Jira and related project planning tools Facilitate scrums and coordination of team project activities.

Requirements

Bachelor's degree in a Cybersecurity, Information Technology, or related field, such as Computer Science or Information Technology.
5+ years of experience documenting and analyzing Identity Management requirements.
Understands how policies, systems and processes impacts requests/projects.
Fosters business knowledge and understanding among business systems analysts and project stakeholders.
Excellent communication skills (verbal and written), ability to influence without authority.
Demonstrated teamwork and collaboration skills, in particular in leading or contributing to global and cross-functional teams.
Ability to communicate technical concepts to a broad range of technical and non-technical staff.
Exceptional analytical and decision-making skills.
Ability to build relationships and operate within a collaborative team environment.
Analyzing user groups, roles, and permissions
Application / platform onboarding, user provisioning and de-provisioning
Single Sign On (Kerberos, SAML, OIDC/OAuth) technologies
Multi-factor authentication technologies
HR (e.g. Workday) as system of record

Responsibilities

Articulating business & functional requirements
Work with the IAM engineering team to write functional, non-functional, and control requirements according to defined processes, policies and standards
Lead quality control and quality assurance activities, such as developing and executing test plans / scripts and resolving deviations or exceptions, for newly developed and/or enhanced PAM and Certification solutions
Engage with customers and stakeholders to understand problems and opportunities
Collaborate with development team to discuss the user stories, articulate the business value, and represent the interests of the business and customers
Ensure key product artifacts remain evergreen with product enhancements
Document new Privileged Access automation processes, workflows, and policies
Document new connectors for applications, databases, and directories to automate PAM solution
Drive planning process enhancement for team through use of Jira and related project planning tools
Facilitate scrums and coordination of team project activities