Privileged Access Management (PAM) Implementation Lead (6-Month Contract)

PointClickCare

128d

About The Position

At PointClickCare, we are seeking an experienced Privileged Access Management (PAM) Lead to drive the successful implementation of a PAM solution across multiple IT environments. This role combines project leadership, technical subject matter expertise, and security consulting to ensure the secure and efficient rollout of PAM capabilities aligned with organizational security objectives. This is a hands-on role where the selected candidate will be directly responsible for implementing the selected PAM solution.

Requirements

• Post-secondary education in Computer Science, IT, Information Security, or related field.
• At least 5+ years of experience with cloud-native PAM deployments including hands-on experience with PAM tools (e.g., CyberArk, BeyondTrust, Delinea, HashiCorp Vault).
• Strong understanding of privileged access controls, secret management and secure remote access principles, authentication protocols, and regulatory frameworks.
• Strong understanding of Windows, *NIX systems, and web-based admin interfaces.
• Working knowledge of IT Risk Management and exception processes are preferred.
• Experience with project management and ticketing tools.
• Excellent communication, documentation, problem-solving, and stakeholder management skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Lead the end-to-end implementation of Enterprise PAM, managing tasks, milestones, and stakeholder assignments.
• Track progress using enterprise ticketing system and provide regular updates to senior leadership, highlighting risks, blockers, and achievements.
• Coordinate with internal teams and vendor services to ensure timely and effective delivery.
• Provide guidance to IT groups based on PAM feature sets, available configurations, information security policies and best practices.
• Perform hands-on configuration of the PAM platform, as needed.
• Support architectural design, incorporating business, IT and security objectives.
• Develop and maintain comprehensive documentation covering architecture, implementation decisions, exception handling, and operational procedures.
• Establish an exception review process with integration to Enterprise Risk Register.
• Establish repository and continuous measurement of PAM progress against project objectives.
• Provide awareness and training support for IT admins and stakeholders.
• Assist in transitioning the solution into ready-state operations.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees