Privileged Access Management Operations Engineer-1

Pacific Life • Charlotte, NC

1d • Onsite

About The Position

Pacific Life is investing in bright, agile and diverse new talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Identity and Access Management (IAM) Operations Engineer who will be responsible for the delivery of the Privileged Access Management (PAM) products and capabilities required to support the enterprise infrastructure and business line applications. In this role you will implement and support the PAM strategy and corresponding roadmaps considering the corporate strategy, industry security trends and regulatory requirements. You will also collaborate and coordinate with other IT leaders, technologists and support staffs to ensure the requirements are clearly defined and established timelines are met. Finally, you will work to improve and track the maturity of the PAM products and services showing increased adoption, speed to market, and resiliency. This is a fully on‑site role in either our Newport Beach, California or Charlotte, North Carolina office. How you’ll help move us forward: Serve as a Privileged Access Management Engineer Support program strategy and multi-year plan incorporating all parts of PAM: scan/discovery, remediation, lifecycle management, password rotation, password vaulting, just in time administration Design, develop and troubleshoot PAM solutions with the ability to provide technical and architectural design documentation, recommendations, specifications, use cases, requirements and test cases Work collaboratively to create solutions that drive full automation, self-service, and resiliency Eliminate duplicative capabilities where possible, reduce complexities, and leverage enterprise standards and industry best practices Define best practice and development of troubleshooting processes, methodologies, standards, alerts and reporting from PAM platform(s) to be leveraged for operational monitoring Identify, manage and remediate existing or future risks, issues, and roadblocks for timely delivery Partner with internal technical teams ensuring the strategy and roadmaps are well understood while monitoring successful implementation Lead change, by acting as change agent, to use skills and expertise to inspire a shared purpose of intent, drive awareness, communications, documentation, and training Experience with enterprise password manager solutions (such as Keeper) to support secure credential storage

Requirements

• 10+ years Information Security experience, with strong focus in IAM
• PAM platforms (e.g. Delinea, CyberArk, Netwrix)
• Detailed knowledge and experience in enabling new, migrating to, and/or managing an enterprise PAM platform based on best practices.
• Detailed knowledge and experience with automating PAM processes by leveraging out of box capabilities and custom build connectors / APIs.
• Hands-on experience with PAM across multiple infrastructure operating systems including Oracle & MS SQL databases, Windows, and Linux.
• Knowledge and experience of Just-in-Time Administration and Zero Trust.
• Ability to leverage programming languages to build custom automation and tooling that enhance PAM efficiency and reliability
• Experience with Agile methodologies and corresponding Agile based tools.
• Ability to manage complex activities simultaneously to short timescales.
• Ability to demonstrate continuous improvement.

Nice To Haves

• BA/BS in Information Systems, Computer Science or related field
• CISSP, CISM, CISA or other relevant security certifications and knowledge of ISO and NIST security standards preferred

Responsibilities

• Serve as a Privileged Access Management Engineer
• Support program strategy and multi-year plan incorporating all parts of PAM: scan/discovery, remediation, lifecycle management, password rotation, password vaulting, just in time administration
• Design, develop and troubleshoot PAM solutions with the ability to provide technical and architectural design documentation, recommendations, specifications, use cases, requirements and test cases
• Work collaboratively to create solutions that drive full automation, self-service, and resiliency
• Eliminate duplicative capabilities where possible, reduce complexities, and leverage enterprise standards and industry best practices
• Define best practice and development of troubleshooting processes, methodologies, standards, alerts and reporting from PAM platform(s) to be leveraged for operational monitoring
• Identify, manage and remediate existing or future risks, issues, and roadblocks for timely delivery
• Partner with internal technical teams ensuring the strategy and roadmaps are well understood while monitoring successful implementation
• Lead change, by acting as change agent, to use skills and expertise to inspire a shared purpose of intent, drive awareness, communications, documentation, and training
• Experience with enterprise password manager solutions (such as Keeper) to support secure credential storage

Benefits

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level