Private Mortgage Banking Associate Manager (SAFE)

Wells Fargo•Chicago, IL

About The Position

Wells Fargo is seeking a Private Mortgage Banking Associate Manager (SAFE) in Consumer Lending as part of Home Lending. Learn more about our career areas and lines of business at wellsfargojobs.com. In this role you will: Coach, direct, and manage the sales activities of a small group of residential Private Mortgage Bankers under the direction of a Non-Producing Private Mortgage Banking Manager Supervise individual contributors by directing and managing sales activities to ensure high level of customer service, timely completion, quality, and compliance in Private Mortgage Banking Sales Produce high quality loans that meet Wells Fargo Home Mortgage guidelines by building relationships with realtors, builders, financial planners, bank stores, past customers, and other nontraditional sources while providing excellent customer service Make supervisory decisions and resolve issues related to team supervision, work allocation, financial resources, and daily operations; manage personal and team’s pipeline to effectively manage customer loyalty Leverage interpretation of policies, procedures, and compliance requirements while negotiating terms and taking applications Identify opportunities for process improvement and risk control development in low complexity functional areas Interact directly with external customers as well as collaborate and consult with peers, colleagues, and mid-level managers Stay informed of mortgage industry trends and developments in the assigned market and develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace Manage allocation of people and financial resources for Private Mortgage Banking Sales Be responsible for selection, evaluation, and development of staff within Private Mortgage Banking Sales This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Requirements

2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ years of Leadership experience
This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
Reliable transportation
Ability to work nights, weekends, and/or holidays as needed or scheduled

Nice To Haves

Basic Microsoft Office skills
Customer service experience
Excellent verbal, written, and interpersonal communication skills
Knowledge and understanding of sales prospecting and generating referrals
Documented retail residential mortgage purchase fundings over the past 12 months referred primarily from established, local, external sources
Mortgage industry experience
A BS/BA degree or higher
1+ year of leadership or management experience
1+ year of data analysis experience
1 + year of recruiting experience

Responsibilities

Coach, direct, and manage the sales activities of a small group of residential Private Mortgage Bankers under the direction of a Non-Producing Private Mortgage Banking Manager
Supervise individual contributors by directing and managing sales activities to ensure high level of customer service, timely completion, quality, and compliance in Private Mortgage Banking Sales
Produce high quality loans that meet Wells Fargo Home Mortgage guidelines by building relationships with realtors, builders, financial planners, bank stores, past customers, and other nontraditional sources while providing excellent customer service
Make supervisory decisions and resolve issues related to team supervision, work allocation, financial resources, and daily operations; manage personal and team’s pipeline to effectively manage customer loyalty
Leverage interpretation of policies, procedures, and compliance requirements while negotiating terms and taking applications
Identify opportunities for process improvement and risk control development in low complexity functional areas
Interact directly with external customers as well as collaborate and consult with peers, colleagues, and mid-level managers
Stay informed of mortgage industry trends and developments in the assigned market and develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace
Manage allocation of people and financial resources for Private Mortgage Banking Sales
Be responsible for selection, evaluation, and development of staff within Private Mortgage Banking Sales