Private Insurance Mortgage Manager

Truist Bank • Greenville, VA

9d • Onsite

About The Position

Responsible for the efficient and accurate management of the Mortgage Loan Servicing Insurance Escrow Administration area (e.g. Private Mortgage Insurance (PMI)/Mortgage Insurance Premium (MIP), Optional Insurance, Hazard Insurance, Flood Insurance, and Loss Drafts). Act as first line of defense to maintain compliance with all regulatory, Investor, and Bank imposed requirements for Mortgage Loan Servicing Insurance Escrow Administration.
There is a 5-day in office expecation.
Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Ensure team members adhere to all governing servicing SLAs, regulations and investor requirements. Oversee proper management, budget, staffing, performance and development; as well as, hire, train and coach staff. Establish, review and maintain department standards; identify gaps, coordinate improvements and develop controls to enhance efficiencies and minimize risks. Manage operations within appropriate risk tolerance, including settlement and loss authority limits. Identify and communicate adverse issues, trends or inefficiencies to senior management and other lines of business along with proposed solutions; implement agreed upon resolutions. Build and maintain relationships with internal and external business partners, managing expectations and accountability All other duties as assigned.

Requirements

• Education or training in Mortgage, Finance, or strongly related Industry
• A minimum of seven years in a management or leadership role of individual contributors
• Ten years of exposure to default, mortgage servicing or strongly related field
• Strong oral and written communication skills
• Strong interpersonal, time management and organizational skills
• Ability to work in a regularly changing and medium-paced environment
• High ability to operate independently
• Ability to lead and manage a medium organization and direct non-income expense

Responsibilities

• Ensure team members adhere to all governing servicing SLAs, regulations and investor requirements.
• Oversee proper management, budget, staffing, performance and development; as well as, hire, train and coach staff.
• Establish, review and maintain department standards; identify gaps, coordinate improvements and develop controls to enhance efficiencies and minimize risks.
• Manage operations within appropriate risk tolerance, including settlement and loss authority limits.
• Identify and communicate adverse issues, trends or inefficiencies to senior management and other lines of business along with proposed solutions; implement agreed upon resolutions.
• Build and maintain relationships with internal and external business partners, managing expectations and accountability
• All other duties as assigned.

Benefits

• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees