Private Event Services Manager

Arcis Golf•Medina, OH

10d

About The Position

The Private Event Services Manager is responsible for the successful planning, coordination, and flawless execution of all private events at the Club, including weddings, social functions, member celebrations, corporate outings, golf tournaments, and special club events. This role serves as the primary liaison from contract to completion, ensuring exceptional service delivery, revenue optimization, and unforgettable guest experiences consistent with the Club’s brand and hospitality standards.

Requirements

Minimum 3–5 years of experience in private events, catering sales, banquet management, or hospitality events
Strong knowledge of banquet service, food & beverage operations, and event logistics
Ability to multitask in a high-volume, fast-paced environment
Exceptional organizational, communication, and interpersonal skills
Proficiency with event management systems, POS, and Microsoft Office
Flexible schedule including evenings, weekends, and holidays

Nice To Haves

Country club, resort, hotel, or upscale venue experience strongly preferred
Proven track record in event sales, client experience, and execution excellence

Responsibilities

Serve as the primary point of contact for clients throughout the entire planning process
Assist with menu selections, beverage packages, rentals, décor, and layouts
Coordinate with culinary, banquet, audiovisual, golf operations, and clubhouse departments
Oversee all timelines, room diagrams, and final confirmations
Ensure all details are communicated and executed flawlessly
Be present at events as required to ensure proper setup, service flow, staffing, and guest satisfaction
Problem-solve in real time with professionalism and grace
Act as the lead service ambassador for hosts and VIP guests
Maintain high standards of appearance, professionalism, and hospitality
Partner with Banquet Managers, Service Managers, and Culinary Leadership
Assist in training banquet staff on service standards and event flow
Promote a culture of accountability, hospitality, and teamwork
Manage event deposits, billing accuracy, and final invoicing
Forecast labor needs and coordinate staffing with F&B leadership
Track revenue, cost of sales, and budget performance
Maintain all event records, timelines, and contracts in the event management system
Deliver a personalized planning experience for club members and guests
Support major club events such as tournaments, galas, holiday events, and themed dining
Actively participate in club culture and member engagement initiatives