Private Dining Coordinator

Eataly North America•Chicago, IL

10d•$20 - $23•Onsite

About The Position

The Private Dining Associate plays a key support role in the execution and coordination of private events, catering, and banquets within an Eataly location. Working closely with the Private Dining Manager, this associate ensures smooth communication with guests, accurate planning, and seamless day-of coordination. The role requires excellent organization, communication, and attention to detail.

Requirements

1–2 years of experience in private dining, banqueting, catering, events, or a related field
Strong interpersonal and written communication skills
Highly organized and detail-oriented
Comfortable working in a fast-paced, guest-facing environment
Proficient with Microsoft Office and event platforms (experience with Tripleseat, Reposite, SevenRooms is a plus)
Able to work a flexible schedule, including some evenings, weekends, and holidays depending on event schedule
Passion for food, Italian culture, and guest hospitality
Must be able to work on-site at Eataly Chicago
Ability to stand and walk for extended periods
Ability to lift up to 25 lbs during event setup/breakdown

Responsibilities

Respond to private dining and event inquiries in a timely, professional manner
Schedule and conduct site visits or walkthroughs with potential clients
Support the preparation of proposals, contracts, and event orders (BEOs)
Assist with client communication pre- and post-event (menus, timelines, headcount changes, etc.)
Maintain accurate records in the event management platform (Tripleseat, Reposite, etc.)
Help track deposits, payments, and documentation
Collaborate with the kitchen and service teams to ensure event details are accurate and up to date
Print and prepare menus, signage, and event collateral as needed
Assist with event setup and breakdown in coordination with FOH and BOH teams
Greet and support clients and guests during events
Act as a liaison between the client and service team to ensure expectations are met
Monitor timelines and service flow to ensure smooth execution
Support post-event recaps and feedback collection
Log guest feedback and support trend tracking for future improvements
Communicate frequently with the Private Dining Manager and Corporate Coordinator