Private Client Service Sr. Client Manager
About The Position
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Private Client Services Sr. Client Manager at Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
Requirements
- 7+ years of experience
- High School Diploma required and Bachelor's degree preferred
- Demonstrated knowledge of Property & Casualty Insurance
- Extensive knowledge of how insurance products are utilized and administered. Extensive knowledge of markets and marketing techniques
- Excellent organizational skills
- Proven customer service and relations
- Able to research and analyze problems independently
- Must have excellent written and verbal communication skills
- Multi-tasked and detail oriented
- Proficient with Microsoft Office Suite
- Able to self-check for accuracy
- Exemplifies MMA Core Values: Collaboration, Passion, Innovation, Accountability
Responsibilities
- Handles account management responsibilities including billing, policy changes, and coverage questions
- Provides coverage analysis and recommendations, completes applications, prepares submissions, negotiates coverage and pricing, and prepares proposals
- Manages the renewal process and handles cancellation requests
- Assists with policy-checking and keeps up to date on rates, forms, and coverage changes
- Electronic file maintenance
- Resolves applicable Accounting Discrepancies
- Manages the marketing process
- Maintains proper level of communication and builds effective relationships with clients and companies
Benefits
- Medical, dental and vision insurance
- 401K and company match program
- Company-paid life and disability
- Generous paid time off programs
- Employee assistance program (EAP)
- Volunteer paid time off (VTO)
- Career mobility
- Employee networking groups
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Insurance Carriers and Related Activities
