Private Client Service Manager

Arthur J. Gallagher•Nashville, TN

About The Position

At Gallagher, we re service-minded individuals shaping a future defined by excellence. As a Private Client Account Manager, you ll play a key role in delivering exceptional service to our clients. You ll manage a portfolio of accounts, build strong relationships, and ensure our clients feel supported every step of the way. This is your chance to join a team that values collaboration, innovation, and integrity.

Requirements

Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience.
Producer's License.
Ability to travel up to 25% of the time.
Proficiency in Microsoft Office.
Appropriate licensing as required.

Nice To Haves

Previous insurance knowledge and experience managing client relationships.
Solid financial acumen.
Proficient in using technology as a tool to maximize productivity and quality.
Strong written and verbal communication skills.
Comfortably engages others in consultative discussion.
Effectively manages/balances multiple and sometimes competing priorities.
Works in a self-directed manner.

Responsibilities

Manage day-to-day account activities
Lead the renewal process
Work closely with our production team to deliver tailored solutions
Cultivate strong relationships with clients and their representatives
Help secure existing business and identify opportunities for growth

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program