Private Client Service Manager

Gallagher•Nashville, TN

About The Position

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview At Gallagher, we’re service-minded individuals shaping a future defined by excellence. As a Private Client Account Manager, you’ll play a key role in delivering exceptional service to our clients. You’ll manage a portfolio of accounts, build strong relationships, and ensure our clients feel supported every step of the way. This is your chance to join a team that values collaboration, innovation, and integrity. How you'll make an impact In this role, you’ll be the go-to person for your clients, ensuring their needs are met with care and precision. You’ll manage day-to-day account activities, lead the renewal process, and work closely with our production team to deliver tailored solutions. By cultivating strong relationships with clients and their representatives, you’ll help secure existing business and identify opportunities for growth. Your work will directly contribute to client satisfaction, retention, and the overall success of our team. About You

Requirements

Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience.
Producer's License.
Ability to travel up to 25% of the time.
Proficiency in Microsoft Office.
Appropriate licensing as required.

Nice To Haves

Previous insurance knowledge and experience managing client relationships.
Solid financial acumen.

Responsibilities

Manage day-to-day account activities
Lead the renewal process
Work closely with our production team to deliver tailored solutions
Cultivate strong relationships with clients and their representatives
Help secure existing business and identify opportunities for growth

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program