Private Client Manager - San Francisco

LVMH • San Francisco, CA

302d • Remote

About The Position

Are you ready for a world of possibilities? You embark on a career journey with the leaders of luxury wines, champagnes, and spirits, within the prestigious LVMH Group. From nature to communities, you'll craft unforgettable experiences that drive the collective success of our 26 Maisons - each one with a unique heritage and set within the most remarkable terroirs the world has to offer. You enter a world of possibility where career development opportunities across our Maisons, our 5 global regions, and the entire LVMH Group, are unmatched. You join a passionate community of talents that spans four generations and combines a wealth of roles and skillsets from the roots of the vine to the glass and everything in between. You discover our essential relationship with our terroirs, and how we nurture and preserve the soils which are the source of our singular products. Our global Living Soils Living Together program has four key commitments for 2030: regenerating soils, mitigating our climate impact, engaging society, and empowering our people. You will share in our passion for hosting, for art-de-vivre as well as our pride in creating products that celebrate life's most memorable milestones, while always experienced through measured, responsible tasting. Moët Hennessy is proud to promote a diverse, equitable and inclusive working environment for all. As an employer, Moët Hennessy offers unique journeys throughout its global ecosystem, opportunities to develop new skills and grow professionally. If you want to inspire and be inspired, to craft experiences and experience the best in craftsmanship, this is where you'll flourish. As the Private Client Manager, you'll be the maestro behind our Prestige products and Rarities, conducting a symphony of excellent service. It is not just a role; it's an opportunity to shape and elevate our business. Reporting to the Private Client Director, you'll be at the forefront, actively planning and implementing commercial strategies to not only grow existing relationships but also seize new opportunities. Your mission is to be the referent for exceptional clients, selling them a selection of high-end offers, crafting strategies to engage them by cultivating crucial connections and delivering personalized services and crafting unforgettable experiences. As our ambassador, you won't just represent our brands; you'll embody them. Whether it's through Ambassadorial duties, hosting events, or making personal introductions, you'll be the face of excellence. Are you ready to make a lasting impact? We are committed to creating an inclusive and diverse workplace and encourage candidates from all backgrounds to apply.

Requirements

• Bachelor's Degree: Preferred or equivalent years of industry experience.
• 7+ years of luxury sales experience, combining marketing and brand management.
• Existing network or relationships within the U.S. (U)HNWI consumer market.
• Confirmed experience in a similar role, leading Direct-to-Consumer Sales with ultra-high network clientele.
• Great social and networking skills deeply rooted in the local community.
• Demonstrated skills and demeanor for selling luxury products.
• Sharp eye for business and practical skills to initiate and close deals through robust relationships.
• Client-focused approach and adept at finding opportunities and providing valuable solutions.
• Proven ability to be quick in spotting, analyzing, and solving problems.
• Excellent communication and presentation skills.
• Strong listening skills and collaborative teammate, seamlessly working with different teams.
• Strong emphasis on compliance, integrity, and social sustainability.

Responsibilities

• Plan and implement commercial strategies to increase existing business and gain new opportunities by targeting (U)HNWI through cultivating key relationships and extending personalized services and experiences.
• Lead all aspects of commercial relationships throughout the entire process, from prospecting to invoicing, sales, delivery, and after-sales follow-up.
• Provide timely and accurate information to update MH CRM database and follow compliance guidelines on protecting clients' data and ensure all clients sign PDPA with Moet Hennessy.
• Collaborate with the Private Client Director and team to create and implement tailored client experiences, drive sales through targeted campaigns, and establish valuable partnerships with aligned luxury brands.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Bachelor's degree