About The Position

As a Private Client Associate you will play an integral role in the success of the Janney branch and Gansler Wealth Management Group. You will assist in administering, marketing and growing client relationships, working closely with our Janney Financial Advisors (“FAs”) to enhance and grow their business. You will help develop and maintain client relationships by organizing and implementing productivity-based campaigns. You may be asked to perform operational responsibilities as well. What you are good at Customer Service – Demonstrating the ability to build and foster strong client relationships through service; Able to follow up on time sensitive issues with all home office departments Communication –Providing excellent telephone service to clients and potential clients, including prompt, accurate, and timely attention to detail. Able to compose effective client correspondence in accordance with established policies and procedures Initiative - Proactively utilizing available technology and tools to support efficient and effective time management; Able to assist FAs in organizing and implementing productivity-based campaigns; Knowledgeable, in accordance with established policies, of all firm technology necessary to provide quick responses to FA and client inquiries. Assist with ongoing client experience, including events, seminars, mailing and gifts Building Relationships – Connecting with others in a way that fosters trust and creates collaborative relationships; Able to anticipate potential issues and/or problems and alert respective FA and/or Branch Management as necessary.

Requirements

  • High School diploma
  • Prior office experience preferred but not required
  • Series 7, 63 and 65, or 66 preferred or if unlicensed able to obtain licensing within twelve months from date of hire
  • Excellent customer service skills
  • Must be willing to work Fridays
  • In office position, no regular work from home
  • Proficient skills in Word, Excel, PowerPoint, and Outlook
  • Able to work effectively in a fast paced, deadline-oriented environment
  • Strong attention to detail
  • Able to work effectively as part of a team
  • High ethical standards

Nice To Haves

  • Prior office experience

Responsibilities

  • Administering, marketing and growing client relationships
  • Organizing and implementing productivity-based campaigns
  • Performing operational responsibilities
  • Building and foster strong client relationships through service
  • Providing excellent telephone service to clients and potential clients
  • Composing effective client correspondence
  • Proactively utilizing available technology and tools to support efficient and effective time management
  • Assisting FAs in organizing and implementing productivity-based campaigns
  • Providing quick responses to FA and client inquiries
  • Assisting with ongoing client experience, including events, seminars, mailing and gifts
  • Connecting with others in a way that fosters trust and creates collaborative relationships
  • Anticipating potential issues and/or problems and alert respective FA and/or Branch Management as necessary

Benefits

  • Paid Parental Leave
  • generous Paid Time Off
  • eligibility for a $2,000 referral bonus
  • Professional Development Assistance Plan

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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