Private Branch Exchange Team Lead

Centra HealthLynchburg, VA
79d

About The Position

The PBX Team Lead will play a crucial role in supporting the Call Center Team by enhancing employee competencies through effective training programs. This position is aligned with Centra’s values and aims to improve workplace performance. The Team Lead will also assist managers and supervisors in training new employees, conducting new employee orientations, and managing scheduling tasks.

Responsibilities

  • Design and conduct training programs for employees
  • Enhance individual competencies to boost workplace performance
  • Assist managers and supervisors with training new employees
  • Conduct new employee orientation
  • Manage scheduling for training sessions
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