Private Banking Associate

GreenState Credit Union•North Liberty, IA

1d•$79,174 - $92,563

About The Position

POSITION SUMMARY: The Private Banking Associate creates, collects, analyzes, exercises judgment and advises members on Private Banking products and services. This position is responsible for maintaining organization of the private banking portfolio and coordinates meeting all business and regulatory deadlines. This position is also responsible for assisting and serving as backup to the Private Banking Relationship Manager in all aspects. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary range for this position is $79,173.90 - $92,563.38 with a progressive benefit package. Essential Duties and Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Plays a vital role in participating in community service organizations and/or credit union sponsored events, on an annual basis. Adheres to all state, federal and credit union regulations, policies and guidelines. Answers phones and assists with inquiries about private banking when the Relationship Manager is unavailable. Gathers all required applicant information and financial documents to open deposit accounts, submit loan inquiries, and track private banking qualifications/reviews. Fields and returns phone calls and emails for Private Banking Relationship Managers. Schedules the closing appointment with all necessary parties. Organizes loan and deposit files with all necessary documentation and submits files to auditors when needed. Maintains the file documentation database and tracks exceptions reporting. Monitors and adjusts variable rate loan rates, payments, etc., as needed. Works collaboratively with Marketing, Knowledge Base, Service Training, and VP Treasury Management to ensure consistency and accuracy of continued education of Private Banking. Assists in the completion of agreements, set up forms, and procedures. Troubleshoots all deposit account issues and works with co-workers and business members concerning these issues. Creates monthly reports for management as requested. Performs Other duties as assigned.

Requirements

Bachelor’s degree, plus at least three years in private banking, commercial banking/treasury management, training, or equivalent combination of education and experience.
Work experience must demonstrate progressive levels of responsibility in a finance and/or compliance environment.
A thorough understanding of the financial institution’s policies and procedures is required.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, business members, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Proficiency with word processing, spreadsheets, and internet.
Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.
Must be bondable.

Responsibilities

Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.
Demonstrates a positive member service (internal and external) focus at all times.
Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
Ensures confidentiality of member information.
Supports a diverse and inclusive work environment.
Plays a vital role in participating in community service organizations and/or credit union sponsored events, on an annual basis.
Adheres to all state, federal and credit union regulations, policies and guidelines.
Answers phones and assists with inquiries about private banking when the Relationship Manager is unavailable.
Gathers all required applicant information and financial documents to open deposit accounts, submit loan inquiries, and track private banking qualifications/reviews.
Fields and returns phone calls and emails for Private Banking Relationship Managers.
Schedules the closing appointment with all necessary parties.
Organizes loan and deposit files with all necessary documentation and submits files to auditors when needed.
Maintains the file documentation database and tracks exceptions reporting.
Monitors and adjusts variable rate loan rates, payments, etc., as needed.
Works collaboratively with Marketing, Knowledge Base, Service Training, and VP Treasury Management to ensure consistency and accuracy of continued education of Private Banking.
Assists in the completion of agreements, set up forms, and procedures.
Troubleshoots all deposit account issues and works with co-workers and business members concerning these issues.
Creates monthly reports for management as requested.
Performs Other duties as assigned.