Private Bank Process Integrity Manager

Flagstar Bank

83d • $84,878 - $140,049

About The Position

The Private Bank Process Integrity Manager will play a critical role in strengthening the Private Banking and Wealth Management team’s operational resilience and risk discipline. This role is responsible for embedding the operational risk management framework across business lines, developing and maintaining robust process and control documentation, and ensuring consistent execution of risk management practices. The individual will serve as a key partner to business and control stakeholders, helping to proactively identify, remediate, and prevent operational risk issues while driving procedural clarity and governance excellence.

Requirements

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 4+ Years.
• Proven experience drafting and maintaining process/procedural documentation.
• Strong experience with regulatory expectations and risk management frameworks in banking.

Nice To Haves

• Undergraduate Degree (4 years or equivalent) in Finance, Business Administration, Risk Management, or related field.
• Private Banking / Wealth Management experience, with knowledge of related products, services, and regulatory requirements.
• Experience preparing and managing responses to audits.
• Strong background in control assessments, continuous monitoring, and metrics/KRI oversight and reporting.
• Knowledge of enterprise risk frameworks and experience aligning business procedures to enterprise standards.

Responsibilities

• Lead business owned implementation of the Operational Risk Management Framework within the Private Bank.
• Translate enterprise standards into Private Bank specific processes, controls, and practices.
• Promote a culture of risk awareness, accountability and continuous improvement.
• Develop and maintain an inventory of process and risk aligned procedures and controls across the Private Bank.
• Serve as a bridge between enterprise policy and business execution, ensuring local procedures comply with firmwide and regulatory standards.
• Draft and maintain procedures for core processes, ensuring clarity, regulatory alignment, and operational effectiveness.
• Define control ownership, accountabilities, and execution standards.
• Partner with process owners to conduct control assessments and establish ongoing monitoring routines.
• Formalize version control and review cadence for procedure inventory.
• Build a procedure and control library that is easy to access, audit-ready, and consistently maintained.
• Lead issue management, including remediation of self-identified, audit and regulatory exam findings.
• Coordinate with stakeholders to ensure timely and effective resolution of issues.
• Manage audit and exam response activities, ensuring accuracy, completeness, and alignment with regulatory expectations.
• Monitor adherence to procedures, escalate control weaknesses, and recommend corrective actions.
• Drive continuous improvement of risk and control processes, leveraging lessons learned from audits, exams and industry best practices.
• Provide reporting, insights and recommendations to senior management on risk and control health.
• Engage in relevant operational risk, control or audit committees.
• Develop and deliver training and awareness programs on procedures, controls, and risk management for business line staff.
• Ensure employees not only have documented procedures but also understand how to apply them in practice.
• Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
• Perform special projects, and additional duties and responsibilities as required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Comprehensive leave program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees