Private Bank Process Integrity Analyst

Flagstar Bank

4d • $86,709 - $107,801 • Onsite

About The Position

The Private Bank Process Integrity Analyst, supporting the Private Banking and Wealth Management Business, ensures processes are executed consistently, accurately, and in alignment with regulatory and internal standards. This role focuses on monitoring, analyzing, and documenting operational activities to reduce risk, improve efficiency, and promote high-quality client service.

Requirements

• Education level required: Undergraduate Degree (4 years or equivalent) in Finance, Business Administration, Risk Management, or related field
• Minimum experience required: 4+ Years
• Strong attention to detail and ability to follow structured processes
• Proficiency in Microsoft Excel, PowerPoint, and Word
• Strong analytical and problem-solving skills, ability to identify trends, errors, and process gaps through data review.
• Understands operational risks and applies sound judgement when escalating issues.
• Strong written and verbal skills to document procedures and convey findings clearly.
• Works effectively with colleagues across teams to support process consistency.
• Able to adjust to changes in processes, systems, or priorities with minimal disruption.
• Manages multiple tasks while maintaining accuracy and timeliness.
• Proactive, execution-focused, with a strong sense of accountability.
• Ability to influence and build credibility with senior stakeholders, auditors, and regulators.
• Demonstrated ability to use independent judgement and problem-solving skills to address complex issues.
• Excellent organizational skills with the ability to manage multiple deliverables, deadlines, and stakeholders.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Ability to build trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
• Physical demands (ADA): No unusual physical exertion is involved.

Nice To Haves

• Prior exposure to private banking, wealth management or similar client-focused financial environments.
• Experience with workflow management or quality assurance tools.
• Basic understanding of banking regulations and compliance requirements.
• Experience preparing and managing responses to audits and regulatory exams.
• Experience with control assessments, continuous monitoring, and metrics/KRI oversight and reporting.
• Knowledge of enterprise risk frameworks and experience aligning business procedures to enterprise standards.

Responsibilities

• Risk Framework Implementation Assist in implementing the business risk and control framework by documenting procedures, identifying control points, and validating adherence to standards. Maintain an inventory of controls and support periodic testing or validation of control effectiveness Track and follow up on remediation of control gaps or risk issues identified through reviews, audits or testing.
• Procedure and Control Management Partner with business process owners to maintain up-to-date procedures and ensure they align with regulatory and internal control expectations. Support review cycles for policy, procedure and control documentation to ensure accuracy and consistency across teams. Support development of job aids and guidance materials that enable proper control execution.
• Issue and Exam Management Support the intake, tracking, and documentation of issues, complaints, audit findings, and regulatory exams. Assist in root cause analysis and ensure corrective actions are logged, monitored, and closed within required timeframes. Evaluate applicability of potential issues in Private Banking & Wealth Management that are identified internally and externally Prepare summaries and status updates for management and governance forums.
• Governance and Continuous Improvement Analyze process and control data to identify trends, inefficiencies, or recurring issues. Contribute to initiatives that enhance process efficiency and control design, leveraging automation and technology where possible. Support post-implementation reviews to assess success and identify lessons learned.
• Training and Awareness Assist in developing and maintaining training materials, communications, and awareness campaigns related to risk, controls and procedures. Track completion of mandatory training to help coordinate refreshers or targeted learning sessions.
• Reporting and Metrics Prepare control and process integrity dashboards, performance metrics, and management reports. Ensure data accuracy and completeness in reporting systems and documentation repositories.
• ADDITIONAL ACCOUNTABILITIES Participate in projects to enhance operational efficiency or risk management Support regulatory and audit requests by providing accurate documentation and data in a timely manner. Contribute to training materials and user guides to reinforce process consistency.

Benefits

• Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees