Privacy Specialist (Reno)
Ironwall•Reno, NV
3d•Onsite
About The Position
IronWall by Incogni, a leader in online privacy protection for government and private agencies, is seeking a Privacy Specialist to help protect individuals from online threats such as doxing, phishing, and digital harassment. Role Overview: This entry-level position is responsible for ensuring our clients’ personal information is removed from the web and providing exceptional support via phone, chat, and email. You will be the primary contact for accounts, problem-solving for clients, and communicating updates to supervisors.
Requirements
- Basic computer skills and familiarity with web browsers and Google Workspace (Drive, Sheets, Docs).
- Experience using popular search engines.
- Strong verbal and written communication.
- Professional phone presence for client support.
Nice To Haves
- Problem-solving mindset and ability to work in a team.
- Attention to detail and organizational skills.
Responsibilities
- Identify and remove private information from online sources.
- Facilitate client onboarding, monthly reporting, and ongoing account support.
- Serve as the main point of contact for clients, providing updates and resolving issues.
Benefits
- 100% company-paid medical and dental coverage; 50% for dependents.
- Generous vacation and holiday schedule with a Birthday Free Day off.
- 401k retirement plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
