The Prior Authorization Coordinator will be responsible for performing all tasks regarding obtaining prior approvals from payers for our client’s services. Review chart documentation to ensure patient meets medical policy guidelines. Prioritize incoming authorization requests according to urgency. Obtain authorization via payer website or by phone and follow up regularly on pending cases. Maintain individual payer files to include up to date requirements needed to successfully obtain authorizations. Initiate appeals for denied authorizations. Respond to clinic questions regarding payer medical policy guidelines. Confirm accuracy of CPT and ICD-10 diagnoses in the procedure order. Contact patients to discuss authorization status and scan all documentation into patient’s chart. Be crossed trained in the front office to assist with check in and check out process. Comply with HIPAA compliance policies.