Prior Authorization Specialist

MicroTransponderMinneapolis, MN
4h

About The Position

The Prior Authorization Specialist is part of the Market Access & Reimbursement Team and serves as the primary liaison for providers, hospitals, and rehabilitation centers. The Prior Authorization Specialist will oversee the pre-service clearance process, including insurance verification, prior authorizations, and appeals management. The ideal candidate will bring a strong understanding of payer workflows and a commitment to delivering outstanding support to healthcare providers nationwide.

Requirements

  • Minimum of 2 years of experience in medical prior authorization, reimbursement, or medical front-office operations.
  • Proven success navigating pre-service clearance and payer workflows.
  • Experience working with medical records, insurance portals, and patient confidentiality regulations (HIPAA).
  • Strong communication, documentation, and organizational skills.
  • Ability to adapt in a fast-paced, team-oriented environment.

Nice To Haves

  • Experience securing authorization for implantable medical devices, neuromodulation therapies, or rehabilitation services.
  • Familiarity with hospital and physician billing processes for Medicare and commercial payers.
  • Knowledge of the full revenue cycle, including claims submission, edits, and appeals.
  • Proficiency in systems such as Salesforce®, EPIC®, or other EHR/ERP platforms.
  • Coding certification (e.g., CPC) or practice management credentials (e.g., RHIA, RHIT).
  • Experience working in a startup or growth-stage company.
  • Background in neurostimulation or rehabilitation fields.

Responsibilities

  • Review insurance coverage policies related to vagus nerve stimulation (VNS) and stroke rehabilitation therapies.
  • Contact insurance carriers to verify patient eligibility, benefits, and authorization requirements for Vivistim® Therapy.
  • Request, collect, and manage patient medical records across multiple provider offices, ensuring HIPAA compliance.
  • Submit and track prior authorization requests within defined timelines.
  • Initiate and manage appeals for denied authorizations, including documentation and follow-up.
  • Ensure accurate use of CPT, HCPCS, and ICD-10 codes throughout the process.
  • Maintain thorough documentation of communications in internal databases and CRM systems.
  • Identify trends or changes in payer policies and communicate updates to internal stakeholders.
  • Provide support and resources to clinics to appeal denied services, including templates and procedural guidance.
  • Respond to provider inquiries related to medical policy, claims status, and authorization processes.
  • Apply knowledge of medical terminology and claims workflows to optimize reimbursement processes.
  • Perform other duties as assigned to support the broader goals of the Market Access team.

Benefits

  • MicroTransponder provides a comprehensive benefits program to employees. It includes medical, dental and vision plans along with an FSA.
  • Employees may participate in the company 401(k) plan with company matching.
  • The company offers an unlimited Paid Time Off (PTO) program and approximately 15 paid company holidays per year.
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