Print Solutions Specialist - QQP Belle Fourche, SD

MIDSTATES INC • Belle Fourche, SD

1d • Onsite

About The Position

Print Solutions Specialist - Quality Quick Print (QQP) Belle Fourche, SD
Hours - 8:00 a.m. - 5:00 p.m.

We are seeking a friendly, detail-oriented, and dependable person to join our team in Belle Fourche, SD. This is an excellent opportunity for individuals who enjoy working with people and thrive in a fast-paced environment. Join us and become part of a supportive company that values its employees and offers comprehensive benefits to support your well-being and financial future.

Key Responsibilities:
· Help to reach company’s customer service, profit, sales, and growth goals.
· Provide prompt and courteous service to all customers in person, be email and on the telephone.
· Assist customers with full-service print orders, office supplies, retail supplies and all other services offered.
· Maintain adequate and organized office supply inventory.
· Make sure shelves are stocked and dusted and items are marked with accurate prices.
· Handle inventory display and signage to maximize product movement.
· Perform all duties necessary to assist open and close the business as scheduled.
· Operate and maintain print production equipment including cleaning, stocking paper and toner, and scheduling service calls.
· Make sure all products and services have been paid for or billed.
· Assist customers with printing jobs when needed.
· Work in a team environment with other employees to enhance customer service and operational efficiency.
· Follow department operational policies and procedures.
· Identify customer’s needs and direct them to the appropriate departments staff.
· Upsell and cross-sell services.
· Follow safety and emergency procedures.
· Perform all other duties assigned and those that may be necessary to achieve company and departmental goals

Requirements

• Basic computer operation skills.
• Excellent and aggressive customer service skills.
• Professional, courteous telephone etiquette.
• Must be flexible.
• Excellent oral and written communication skills.
• Excellent organizational and follow-through skills.
• Overall understanding of printing and related processes.
• Ability to operate all standard office and copy center equipment.
• Ability to count money and perform basic math functions.
• Must be able to work well with diverse groups or individuals.
• Must be able to carry out multi-task projects simultaneously.
• Must be able to understand and clearly communicate the company’s vision.
• Regular and consistent attendance.
• Associate’s degree; or 1 or more years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Help to reach company’s customer service, profit, sales, and growth goals.
• Provide prompt and courteous service to all customers in person, be email and on the telephone.
• Assist customers with full-service print orders, office supplies, retail supplies and all other services offered.
• Maintain adequate and organized office supply inventory.
• Make sure shelves are stocked and dusted and items are marked with accurate prices.
• Handle inventory display and signage to maximize product movement.
• Perform all duties necessary to assist open and close the business as scheduled.
• Operate and maintain print production equipment including cleaning, stocking paper and toner, and scheduling service calls.
• Make sure all products and services have been paid for or billed.
• Assist customers with printing jobs when needed.
• Work in a team environment with other employees to enhance customer service and operational efficiency.
• Follow department operational policies and procedures.
• Identify customer’s needs and direct them to the appropriate departments staff.
• Upsell and cross-sell services.
• Follow safety and emergency procedures.
• Perform all other duties assigned and those that may be necessary to achieve company and departmental goals

Benefits

• PTO
• Health, Life, Dental, and Vision Insurance
• Short-Term and Long-Term Disability
• 401(k) Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees