Print Sales Support Coordinator
About The Position
Pinnacle Promotions is an award-winning promotional products company specializing in branded merchandise ideation, sourcing, and production, driven by one clear message: Pinnacle Knows Promo. For over 30 years, we’ve helped companies connect with customers, prospects, and employees by delivering creative, strategic, and high-quality promotional products—perfectly produced and delivered on time. We deliver innovative solutions tailored to every client’s unique needs, so when a professional buyer needs promotional products, they think of Pinnacle Promotions first. We're proud to be recognized as one of the Promotional Products Industry’s Greatest Companies to Work For in 2024 by PPAI, a seven-time Best Places to Work winner by Counselor Magazine, The Atlanta Journal-Constitution, and PPB Magazine, and named a 2024 Top 100 Industry Leader by PPAI. The Print Sales Support Coordinator provides internal print sales support and coordinates print jobs from order entry through production and delivery. This role ensures job accuracy, tracks progress, and communicates details between sales and production in a fast-paced print environment. The ideal candidate is detail-driven, organized, and enjoys being involved in the full lifecycle of a print job.
Requirements
- Bachelor’s degree Preferred
- Sales Experience - Commercial Print Sales preferred
- Strong interpersonal, verbal, and written communication skills.
- Print terminology, job tickets, and production flows a plus
- Effective multi-tasking and time management in a fast-paced, dynamic environment.
- Attention to detail
- High energy and a positive, solution-oriented mindset.
- Proficiency in Microsoft Excel, Word, and NetSuite; experience with order management software is a plus.
Nice To Haves
- Sales Experience - Commercial Print Sales preferred
- Print terminology, job tickets, and production flows a plus
- Experience with order management software is a plus
Responsibilities
- Support sales staff with quotes, order entry, and job setup
- Review job specifications for accuracy and completeness
- Maintain accurate job records and production documentation
- Assist with scheduling and prioritizing incoming work
- Coordinate job details and timelines between sales and production
- Track jobs through production and follow up on proofs and approvals
- Ensure in-house orders are completed and ready for pickup or delivery
- Generate reports and prioritize orders as needed, pinpointing potential opportunities
- Creative Problem-solving with order issues
- Document all communications within online systems
Benefits
- Competitive salary package.
- Comprehensive health, dental, and vision benefits.
- Generous paid time off program and paid holidays.
- Supplementary short-term and long-term disability coverage.
- Simple IRA with company matching.
- Fun, progressive workspace and culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
