Print Operator

Canon-posted about 1 year ago

Full-time • Entry Level

Washington, DC

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The Print Operator will provide exceptional customer service and solutions for client's copy/print needs, ensuring quality production processes for various print and finishing tasks. This role involves operating print and production equipment, troubleshooting issues, and maintaining a professional print center environment.

Review, prioritize and submit print requests from various sources according to complexity and urgency.
Ensure that the output is quality checked and accurately meets the instructions as submitted.
Deliver print jobs within established timeframes and maintain logs of all work submitted and completed, including service logs.
Responsible for minor maintenance of reproduction equipment, including solving paper jams and placing service calls.
Take meter readings of each duplicating machine on a daily basis.
Monitor inventory of print supplies, stock paper and toners.
Inform clients of estimated completion time, delays in service, or when specific services cannot be provided.
Work with clients to resolve complaints to their satisfaction.
Help to open and close the print center and assist in keeping the center neat and professional looking.
Make adjustments to image quality using printer software and create folders and directories for print on demand orders.
Prepare monthly production and volume reports to measure productivity and prepare billing charges.

High school Diploma or equivalent.
1-5 years experience working directly in a print center.
Familiarity with general job functions and minimal understanding of detailed aspects of the job.
Knowledge of machine operations from low to high volume high speed duplicating equipment.
Proficiency in the use of a variety of reproduction-related equipment & systems (fax, scanner, punches, staplers, inserters, folders, paper cutters, spiral-binding, velo-binders, stitcher and collaters, counters).
Ability to follow directives and handle physical demands.
Strong communication skills.

Ability to work overtime and meet deadlines.
Excellent customer service, professional attitude and appearance.

Competitive pay & benefits
Comprehensive training and development programs
Employee discounts on entertainment, products, and services nationwide

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