Print Distribution Specialist (68127)

Garten Services•Salem, OR

1d•Onsite

About The Position

Garten is excited to offer an opportunity to join our hardworking and mission-driven team as the Print Distribution Specialist. As a not-for-profit organization focused on hiring people with disabilities, we are dedicated to providing high-quality services that make a meaningful impact in the community. For over 55 years, we have operated with a strong commitment to excellence, adapting and growing through changing times. This role provides the chance to contribute to a well-established organization that values dedication, innovation, and service. Salary Range: $41,600 - $62,400 POSITION PRIMARY PURPOSE: THE PRINT DISTRIBUTION SPECIALIST IS RESPONSIBLE TO ORGANIZE, CONTROL, AND MONITOR THE FLOW OF PRINTED MATERIALS WITHIN THE PRINT SHOP WHILE INCREASING PRINT SALES THROUGH CONSISTENT CUSTOMER ENGAGEMENT AND FOSTERING STRONG PUBLIC RELATIONS WITH EXISTING AND PROSPECTIVE CLIENTS.

Requirements

HIGHER EDUCATION OR VOCATIONAL TRAINING IN MARKETING, BUSINESS, OR A RELATED FIELD PREFERRED.
FIVE YEARS OF PRODUCTION EXPERIENCE IN A PRINT SHOP OR COMMERCIAL PRINTING ENVIRONMENT.
ADVANCED ANALYTICAL AND RESEARCH SKILLS WITH THE CAPACITY TO INNOVATE AND IMPROVE PROCESSES.
STRONG INTERPERSONAL, SELLING, NEGOTIATION, AND CUSTOMER SERVICE SKILLS.
STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING.
PROVEN ABILITY TO MANAGE MULTIPLE PRIORITIES IN FAST-PACE ENVIRONMENTS, MAKE SOUND DECISIONS, AND MEET DEADLINES.
PROFICIENCY WITH COMPUTER HARDWARE/SOFTWARE, INCLUDING MICROSOFT OFFICE AND ADOBE APPLICATIONS.
PHYSICAL ABILITY TO LIFT UP TO 40 POUNDS AND PUSH/PULL UP TO 200 POUNDS OCCASIONALLY.
EXCELLENT INTERPERSONAL SKILLS WITH THE ABILITY TO MAKE SOUND DECISIONS, EXERCISE GOOD JUDGMENT, AND SOLVE PROBLEMS.
2-4 YEARS OF EXPERIENCE IN CUSTOMER SERVICE OR SALES RELATED FIELD.
MUST HAVE VALID OREGON DRIVERS LICENSE
MUST HAVE PRINTING EXPERIENCE

Responsibilities

PRINT PRODUCTION AND OPERATIONS (APPROXIMATELY 70 % OF ROLE) • DEMONSTRATE JOURNEY-LEVEL EXPERTISE IN PRE-PRESS, OFFSET PRESS OPERATION, AND DIGITAL PRESS TECHNOLOGY.
OVERSEE SCHEDULING, CONFIRM PRODUCT SPECIFICATIONS, AND ENSURE DEADLINES ARE MET WHILE MAINTAINING PRODUCT QUALITY.
MONITOR STAFF WORK WITHIN THE DEPARTMENT AND MAKE NECESSARY ADJUSTMENTS TO WORKFLOWS.
EXPERIENCE OPERATING AND TROUBLESHOOT RICOH, CANON, KONICA MINOLTA, XEROX DIGITAL PRESSES, AND VARIABLE DATA PRINT SYSTEMS, INCLUDING MAIL EQUIPMENT.
PROFICIENTLY USE ADOBE PHOTOSHOP, ADOBE ACROBAT, AND MICROSOFT OFFICE SUITE (EXCEL AND WORD).
ENSURE ALL TASKS ARE PERFORMED FOLLOWING ORGANIZATIONAL SAFETY STANDARDS AND PROCEDURES.
CUSTOMER ENGAGEMENT AND SALES (APPROXIMATELY 20 % OF ROLE) • IDENTIFY AND ENGAGE WITH POTENTIAL NEW CUSTOMERS WHILE INCREASING PRINT/MAIL VOLUME FROM EXISTING ACCOUNTS.
MAINTAIN ONGOING FOLLOW-UP WITH CUSTOMERS TO ENSURE SATISFACTION AND RESOLVE ISSUES SUCH AS QUALITY AND DELIVERY CONCERNS.
PROMOTE GARTEN SERVICES THROUGH BROCHURES, PRICE SHEETS, AND ACTIVE PARTICIPATION IN EVENTS OR MEETINGS.
HANDLE AND RESOLVE CUSTOMER COMPLAINTS EFFECTIVELY TO MAINTAIN TRUST AND SATISFACTION.
MISCELLANEOUS: (APPROXIMATELY 10% OF ROLE) • RECOMMEND EQUIPMENT PURCHASES BASED ON CUSTOMER AND OPERATIONAL NEEDS.
ASSIST IN CONTRACT DEVELOPMENT AND RENEWAL PROCESSES.
PROVIDE BACKUP SUPPORT FOR DELIVERY AND PICK-UP OF CUSTOMER MATERIALS.
ASSIST IN DATA ANALYSIS, PREPARE SALES FORECASTS, AND ASSIST IN BUDGETING PROCESSES.
OFFER INPUT ON CREATING INTEGRATED EMPLOYMENT OPPORTUNITIES FOR INDIVIDUALS WITH DISABILITIES.
PARTICIPATE IN MEETINGS AND CONTRIBUTE TO TEAM DISCUSSIONS.
PERFORMS OTHER RELATED DUTIES AS ASSIGNED.