Print and Shipping Retail Specialist

SPEEDY CPS LLC•Rigby, ID

11d•$16 - $18•Onsite

About The Position

As a Print and Shipping Specialist at Speedy CPS, you will play a key role in processing orders, preparing correspondence, and ensuring the successful completion of customer projects. You will interact with customers, operate digital printers, manage assigned orders, and assist with packaging and shipping tasks. Training is provided, so you will be fully equipped to succeed in your role. THIS IS NOT A REMOTE POSITION - MUST BE ONSITE IN RIGBY

Requirements

Friendly and outgoing personality.
Ability to work in a fast-paced environment and handle multiple tasks.
Good math skills and basic computer experience.
Excellent communication and interpersonal skills.
Willingness to learn and take on a variety of tasks.
Reliable with excellent attendance. This is a small team where everyone helps everyone and is relied on to be successful each day.

Nice To Haves

Experience in the printing industry is an advantage but not required.

Responsibilities

Assist customers with printing needs through email, and in person.
Customer facing role to help answer customer questions and enter orders.
Will deal with customers over the phone and in person.
Will be crossed trained into each part of the business. This includes helping with bindery and packaging customer orders.
Crossed trained in shipping tasks for customer orders.
Accurately enter and process orders in the POS system.
Provide price estimates and quotes for various services.
Notify customers when their orders are ready for pickup.
Maintain cleanliness and organization of the front counter area.
Develop trust with customers by ensuring the timely and successful completion of their projects.
Train to become a Certified Print Specialist and complete Digital Certification.