Print and Digital Copy Lead

Citi • Schaumburg, IL

28d

About The Position

We’re seeking an experienced and strategic Copy Lead to shape the voice of the Citi brand in lower funnel marketing communications. This lead will manage a team of dynamic copywriters and oversee the development of compelling, consistent messaging across all channels. As a key creative partner, they will collaborate closely with designers and key stakeholders to develop inspiring, impactful campaigns.

Requirements

• 8+ years of leadership experience leading copywriters / providing copy direction
• Agency experience (in-house agency experience is a plus)
• Strong presentation skills and the ability to clearly and effectively discuss projects
• Experience utilizing a work management platform
• A BA or higher in English, Marketing or a related field
• A comprehensive online portfolio showcasing your strongest work, including examples relevant to email and direct mail
• Mastery of Microsoft Office Suite: including Word, Excel and PowerPoint
• Figma familiar, knowledge of collaborative workspaces
• Familiar with creative AI tools
• Proficient in AP Style and excellent command of English grammar
• Strong communication, project management, and organizational skills
• Able to balance speed with precision and adapt to evolving priorities

Nice To Haves

• Agency experience (in-house agency experience is a plus)

Responsibilities

• Lead Copy Direction – Define, maintain and evolve the brand’s voice to ensure consistency across all content
• Creative Concepting – Collaborate with designers and strategists to develop concepts and campaign messages that align with business objectives
• Team Leadership – Mentor and manage a team of writers, providing guidance, continual feedback, and fostering a collaborative and growth-oriented environment
• Cross-Functional Collaboration – Partner with colleagues across strategy and marketing teams to strengthen work and impact
• Quality Control – Ensure all copy is on brand, consistent and legally compliant
• Project Management – Prioritize and manage multiple projects, ensuring timely delivery and alignment with campaign
• Foster a Creative Culture – Champion a positive, inclusive and innovative design culture that encourages continuous learning and collaboration

Benefits

• In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
• Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees