Principle Network Engineer

American Addiction Centers•Charlotte, NC

2d•$59 - $89•Hybrid

About The Position

Serves as the enterprise-level escalation point for major network incidents, guiding cross‑functional teams through complex troubleshooting and recovery efforts. Provides enterprise roadmap input for network operations technologies, aligning long‑term engineering direction with Advocate Health’s strategic goals. Leads technical governance for network operational standards, ensuring consistency across regions and technology domains. Reviews and validates high‑level architectural proposals to ensure operational viability, supportability, and lifecycle alignment. Identifies and executes opportunities for automation and orchestration, including Catalyst Center, ACI, SD‑WAN, and cloud networking workflows. Develops or oversees the development of advanced engineering runbooks, diagnostics, and toolsets to elevate operational maturity across the enterprise. Applies deep understanding of network telemetry, assurance platforms, and performance analytics to drive proactive issue identification and resolution. Leads enterprise‑wide technology evaluations, pilots, and proofs‑of‑concept for emerging network operations technologies. Mentors Senior and Intermediate engineers, providing guidance on deep-dive troubleshooting, enterprise thinking, and cross‑platform systems design. Leads internal technical learning sessions and contributes to the development of enterprise knowledge libraries and engineering standards. Serves as the technical authority for network operations in executive‑level or cross‑organizational discussions. Configure, install, maintain and troubleshoot complex local area network (LAN) and wide area network (WAN) systems including multi-layer switching, routing, and wireless in an enterprise environment utilizing primarily Cisco network products. Position requires advanced configuration and support of BGP and OSPF routing, Quality of Service, Access Control Lists, wireless LAN controller implementations, wireless survey tools, IP Address Management Platform (Infoblox), Load Balancing (F5), etc.

Requirements

Bachelor's Degree (or equivalent knowledge) in Information Technology or related field
7 years in Information Technology
Ability to understand and support the Change Management processes without exception
Approaches problems from a “big picture” perspective, with analysis of long-term ramifications of decisions
Ability to recommend best practices and executes objectives.
Solves complex problems with innovative solutions
Demonstrates the ability to work with a minimal amount of supervision with proficiency in the ability to instruct, guide, assign, advise and mentor team members
Strong communication skills with demonstrated ability to communicate with key leaders
Demonstrated experience working with clinical and technical customers, vendors, peers, and management
Able to influence and direct work teams.
Strong mentoring and knowledge transfer capabilities
Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely manner

Nice To Haves

Strong candidate will have implementation and support experience with Cisco SD-WAN Platform, Cisco Catalyst Center (automation, assurance, and SD-Access), and/or Cisco ACI.

Responsibilities

Serves as the enterprise-level escalation point for major network incidents, guiding cross‑functional teams through complex troubleshooting and recovery efforts.
Provides enterprise roadmap input for network operations technologies, aligning long‑term engineering direction with Advocate Health’s strategic goals.
Leads technical governance for network operational standards, ensuring consistency across regions and technology domains.
Reviews and validates high‑level architectural proposals to ensure operational viability, supportability, and lifecycle alignment.
Identifies and executes opportunities for automation and orchestration, including Catalyst Center, ACI, SD‑WAN, and cloud networking workflows.
Develops or oversees the development of advanced engineering runbooks, diagnostics, and toolsets to elevate operational maturity across the enterprise.
Applies deep understanding of network telemetry, assurance platforms, and performance analytics to drive proactive issue identification and resolution.
Leads enterprise‑wide technology evaluations, pilots, and proofs‑of‑concept for emerging network operations technologies.
Mentors Senior and Intermediate engineers, providing guidance on deep-dive troubleshooting, enterprise thinking, and cross‑platform systems design.
Leads internal technical learning sessions and contributes to the development of enterprise knowledge libraries and engineering standards.
Serves as the technical authority for network operations in executive‑level or cross‑organizational discussions.
Configure, install, maintain and troubleshoot complex local area network (LAN) and wide area network (WAN) systems including multi-layer switching, routing, and wireless in an enterprise environment utilizing primarily Cisco network products.
Position requires advanced configuration and support of BGP and OSPF routing, Quality of Service, Access Control Lists, wireless LAN controller implementations, wireless survey tools, IP Address Management Platform (Infobox), Load Balancing (F5), etc.

Benefits

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

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