About The Position

This is a broad techno/functional role (not administrative or HR). This position will serve as the system's 'owner' and technical subject matter expert for the ChargePoint HRIS systems. This role is crucial as it optimizes the use of UKG, Workday, Greenhouse, and new systems to be implemented across our entire organization. The responsibilities include ensuring the integrity, accuracy, and proper use of information within the system. The position also entails reporting, system integration, security administration, configuration, testing, UX, and business process design. The individual in this role will report to the Sr. Manager of IT and act as an SME with the HR, Payroll, and other teams to offer support for technology and reporting needs. They will also facilitate change management and system adoption, and draft end-user documentation and training whenever necessary. A key aspect of this role is developing, maintaining, and producing management and statistical reports.

Requirements

  • Bachelor's degree in Information Technology, Software Engineering, or a related field.

Responsibilities

  • Manage, maintain, and optimize the ChargePoint UKG Pro, Workday, Greenhouse, and other HRIS systems across all modules.
  • Perform daily operations of HR systems, encompassing configuration, testing, reporting, and the maintenance of employee profiles, pay rules, and accrual profiles.
  • Proactively create, maintain, and analyze comprehensive reports and dashboards within UKG and other tools to monitor key HR metrics, uncover trends, and deliver actionable insights that enhance business outcomes.
  • Generate ad-hoc reports and conduct data analysis to offer insights into trends, employee performance, turnover rates, compensation, and other critical functions.
  • Develop and maintain UKG integration with other applications to help streamline data flow and enhance the ChargePoint technology ecosystem.
  • Deliver expert-level support to HR staff and end-users on the effective utilization of the UKG Pro system, Workday imparting your knowledge and best practices.
  • Oversee and audit UKG data and processes to ensure compliance with internal policies and external regulations.
  • Train HR and other staff to use the HRIS efficiently. Offer continuous support and resolve any user queries or issues.
  • Create HR business processes with a deep understanding of their impact on Payroll systems. Design Payroll systems automation workflows and deliver crucial insights into HR data and metrics.
  • Identify opportunities to enhance and optimize the HRIS system for improved performance and user experience. Implement new features and functionalities as required.
  • Collaborate with the Identity and Access Management team to optimize the onboarding and off-boarding processes. This involves ensuring seamless access provisioning and de-provisioning, enhancing security, and improving overall efficiency.
  • Collaborate with HR, Payroll, Benefits, IT, and other stakeholders to ensure the UKG system is fully aligned with our business objectives and to identify opportunities for ongoing improvement.
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