About the position
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Responsibilities
- Lead Execution: You take ownership of program execution, ensuring that strategic initiatives are effectively implemented and deliver desired results.
- Improve Change Management Communication: Strong verbal and written communication skills are essential to convey complex ideas clearly, motivate behavioral changes, and gain buy-in from diverse stakeholders, including senior leadership.
- Develop and Present Business Cases: Create compelling arguments to secure executive buy-in for key initiatives, including sizing the opportunity, risks, and benefits, and leading strategic discussions with senior leadership.
- Deliver Tangible Business Outcomes and Value: Ensure performance tracking mechanisms are in place to measure and report on the benefits of the implemented changes.
- Mitigate Risks: Identify and anticipate potential risks and issues and work with relevant stakeholders on remedial actions.
Requirements
- 5+ years of experience driving GTM business strategy and operations, managing and motivating high performing cross-functional teams in a fast paced SaaS environment.
- Excellent understanding of SaaS business models and internal processes, and direct experience working closely with Sales and IT teams to implement software solutions to accelerate productivity.
- Track record of managing and delivering complex SaaS transformation programs.
- Thrives in a fast paced environment, dealing with ambiguity and changing priorities.
- Ability to take complex strategic problems and translate them into clear and manageable programs and deliverables.
- Bachelor's degree or equivalent experience required, MBA preferred.
Benefits
- Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
- Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year).
- 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year).
- On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our offices.
- The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
