Principal Training and Development Specialist

C.H. Robinson • MN

95d • $71,800 - $149,200

About The Position

C.H Robinson is seeking a Principal Training and Development Specialist who will play a role in shaping the strategic direction of the organization’s training and development initiatives. You will be leading large-scale programs, influencing organizational change, driving continuous improvement initiatives, and driving innovation in learning and development.

Requirements

• 6+ years of experience in design, learning development, or training strategy.
• Experience leading the design and implementation of enterprise learning solutions that integrate modern enablement practices—including digital, data, and AI-driven learning.
• Proven experience designing and implementing enterprise-level learning strategies that accelerate commercial performance, drive strategic selling capabilities, and align with business growth priorities.
• Demonstrated experience leading end-to-end learning projects, including needs analysis, design, development, facilitation, evaluation, and continuous improvement.
• Experience working closely with leaders, subject matter experts, and cross-functional teams to translate business goals into effective learning strategies.
• Ability to leverage data analytics and learning metrics to evaluate program effectiveness and drive continuous improvement.
• Strategic mindset with the ability to connect learning initiatives to business impact.
• Strong interpersonal and relationship-building skills; proven ability to influence and collaborate across functions.
• Bachelor’s degree in Instructional Design, Learning & Development, Education, Marketing or a related field.

Nice To Haves

• Previous experience performing C.H. Robinson operational, customer, or carrier facing work.
• Previous experience in a principal training or development role.
• 4+ years’ experience facilitating meetings, seminars or other classroom-like events in a corporate environment.
• 6+ years’ work experience in a corporate setting (business operations, logistics, etc.).
• Proven track record of leading large-scale training initiatives and projects.
• Excellent communication and presentation skills; comfortable and capable giving direct feedback to others.
• Strong leadership and influence skills.
• Advanced proficiency of Microsoft Office Suite of programs and learning management systems.
• Ability to grow strong, sustainable, and productive relationships with relevant business partners.
• Excellent strategic planning and problem-solving skills.
• Self-motivated with the ability to drive organizational change.
• Values a diverse and inclusive work environment.

Responsibilities

• Lead the design, development, and maintenance of training solutions, including hi-po or strategic commercial learning programs, new initiative rollouts, workshops, custom learning experiences, self-led modules, job aids, and knowledge checks, based on learning principles.
• Ensure all training solutions are aligned with the established vision and organizational goals, apply learning principles to achieve consistency and effectiveness.
• Provide feedback, evaluation, and follow-up to stakeholders and co-curriculum designers on effectiveness of materials, seek feedback from participants for continuous improvement of courses and program content.
• Oversee and conduct comprehensive program and content reviews to ensure high-quality standards are met and that performance KPIs are in place.
• Facilitate, train, and present complex programs and strategic learning solutions with the ability to proficiently apply understanding of business terminology and concepts in the classroom.
• Foster an inclusive learning environment and anticipate and be responsive to participant needs.
• Develop and oversee comprehensive evaluation strategies, utilizing data-driven insights to enhance programs.
• Drive innovation in training methodologies and learning technologies.
• Provide team feedback to improve training materials and foster a culture of continuous improvement.
• Drive change management efforts through strong influence and communication to inspire early adoption of new initiatives and processes.
• Act as a change agent and link the change to the strategic needs of the business.
• Identify areas of change opportunity; partner with and influence those who have direct responsibility to create needed change.
• Analyze complex learning needs and ensure training solutions incorporate accessibility standards, appealing to multiple learning types.
• Build and maintain strong advisor level relationships with stakeholders and cross-functional teams.
• Collaborate with stakeholders and mentors to ensure the overall success of the program by maintaining a consistent and high-quality experience for all learners.
• Mentor and develop team members, ensuring excellence in strategic training delivery and learner outcomes.
• Maintain an expert understanding of operations policies, SOPs and new technologies, internal business priorities and external industry trends, recommending strategic improvements.
• Stay current on internal business priorities and external adult learning techniques and trends; share with team members.
• Provide input and feedback into the Commercial Enablement strategy.
• Serve as a training & development subject matter expert on various project teams.
• Job shadow with employees to understand the role from their perspective to incorporate into learning materials.
• Provide work direction to junior level employees on projects and initiatives in collaboration/consultation with team leadership.
• Perform advanced administrative tasks and manage complex training logistics.
• Understand and utilize admin rights for Workday, Percipio, Navi Training, EDI Testing, Survey, The Source, and SharePoint.
• Demonstrate mastery of learning tools available to team, including Canva, Adobe Premier Suites, and Articulate 360 Suites.
• Research to understand tools that are externally available and provide recommendations of tools that would be beneficial for CHR to use, formulating a business case for ROI.
• Model The Robinson Way in all aspects of work and visibly lead and support change management including active involvement in communication, implementation, and reinforcement.

Benefits

• Two medical plans (including a High Deductible Health Plan)
• Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid and floating holidays
• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
• Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Broad range of career development, networking, and team-building opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees