Principal Trainer - Epic Beaker (Lab) & Cogito (Reporting)

University of Chicago Medicine•Chicago, IL

12d•Hybrid

About The Position

Join a world-class academic healthcare system, UChicago Medicine , as a Principal Trainer - Epic Beaker (Lab) & Cogito (Reporting) in the IT Clinical Applications department. This is a hybrid remote opportunity based primarily at the Hyde Park location in Chicago, IL and Ingalls Memorial Hospital in Harvey, IL. The Principal Trainer - Epic Beaker (Lab) & Cogito (reporting) partners with other trainers and team leads to provide training programs for the hospital entities and users of the electronic health record (EHR) system and other third-party systems. Participates in workflow design and system build to gain in-depth knowledge of operational needs and ensure the system design supports those workflows. Identifies changes in workflow and develops curriculum and training plans to support the changes. Plans and develops curriculum in accordance with needs assessments. Pursues new developments in education and training methodologies and implements as deemed appropriate . Promotes a climate for the participant that encourages learning and self-motivation through the application of principles of adult learning. Under the direction of a team lead or application analyst, functions as an ongoing liaison between operational leadership and ITS teams in providing in person consultation and support for end users. Contributes to a work environment of caring and cooperation between a culturally diverse workforce and patient population.

Requirements

Deep knowledge of their subject area
Demonstrated leadership skills evidenced
Demonstrates complex decision-making skills and problem-solving abilities

Nice To Haves

Knowledge and previous application of adult learning principles
Previous experience working within multidisciplinary teams
Previous experience as an educator
Previous experience using an electronic medical record (EMR)
Knowledge and previous use of computer-based training (CBT) modules
Knowledge in specialty area
Epic certification

Responsibilities

Create, update and enhance EHR and business system training documentation including manuals, outlines, curricula, training scripts, objectives , handouts, quick reference guides, tests, proficiency assessments, lab scenarios and post-training support materials and evaluations.
Deliver system training across the organization.
Demonstrate flexibility with schedules, training approaches, and travel across the organization.
Collaborate with analysts, trainers, operational leaders and front-line staff in job analysis and the development of training content, job aids and competency assessments.
Ensure accurate documentation of schedules, registrations, and transcripts in the Learning Management System (LMS).
Builds and maintains training environments for the EHR and other third-party systems.
Manage training work queue for training issues to ensure prompt resolution of reported issues and service requests.
Participates in projects and end user walkabout support for EHR users and other systems.
Plan and develop visionary curricula for their end users; be forward thinking for approaches to adult education.
Performs other duties as assigned