ES- Principal Technical Service Advisor-Hazardous Waste

Republic Services

5d•$82,600 - $123,800•Remote

About The Position

The Principal Technical Service Advisor will lead technical support initiatives, providing advanced expertise and support to sales, operations, and customers. Collaborating with cross-functional teams, this position will serve as a subject matter expert troubleshooting technical waste and hazardous waste treatment and disposal issues. This position will support and have regular and direct interactions with leaders and customers; serving as a direct extension of the sales and customer service teams.

Requirements

Subject matter expertise in technical waste disposal and hazardous waste treatment and proper disposal.
Extensive knowledge and the ability to mentor Sr Technical Service Advisors with Resource Conservation and Recovery Act (RCRA) Laws and Regulations related to waste characterization principles and practices, including analysis and evaluation, waste processing protocols, and transportation (DOT) regulations and industry best practices.
Ability to read, analyze, and interpret complex documentation, technical procedures, and governmental regulations to respond effectively to sensitive inquiries.
Excellent verbal and written communication skills, including presenting findings in a concise format.
Excellent negotiation and problem-solving skills.
Possess good knowledge of business math, geometry, and basic accounting processes.
Knowledge of computer technology for communication, data gathering, and reporting.
Detail-oriented with strong organizational skills, capable of managing multiple tasks and priorities effectively.
Ability to work independently and as part of a team in a fast-paced environment.
Proficient with Microsoft Office, DocuSign, and PDF writer.
Commitment to customer service and possess the ability to actively listen to customers to understand requests and resolve issues or make recommendations.
Must be attentive to detail with a high level of accuracy and the ability to detect inconsistencies in data.
Possess the ability to identify trends and data patterns.
7-10 years of equivalent work experience in waste disposal, chemistry, or a related field providing technical expertise.

Responsibilities

Engages proactively with clients to understand their technical requirements, delivers customized solutions, and ensures satisfaction through ongoing communication and attentive support.
Meets with clients to discuss waste management solutions, analyzes laboratory results and safety data sheets, and compiles technical data into comprehensive reports.
Investigates the application of hazardous waste regulations, aids in waste classification, collaborates with internal teams to evaluate treatment options, and complies with transportation guidelines.
Works closely with the sales department to offer solutions that meet quality and regulatory standards, performs technical evaluations, facilitates communication between departments, maintains customer pricing records, assists with marketing strategies, and focus on customer retention and business development.
Supports the development of bid materials by working with sales manager.
Works closely with customer service and operations staff in coordinating processes to determine the proper, safe, and legal treatment of hazardous waste.
Mentors junior staff, and contributes to the overall success of the organization utilizing their specialized knowledge and skills regarding waste treatment and disposal services.

Benefits

Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care and dependent care spending accounts.
Short- and long-term disability.
Life insurance and accidental death & dismemberment insurance.
Employee and Family Assistance Program (EAP).
Employee discount programs.
Retirement plan with a generous company match.
Employee Stock Purchase Plan (ESPP).
Paid Time Off (PTO)
Benefits https://jobs.republicservices.com/us/en/about-us/benefits
Washington PTO: https://www.republicservices.com/sites/default/files/legacy_documents/Washington-PTO-Table.pdf